Voice Mail Pro Backup

[Conno]

I am guessing that VMPro stores the voice mails in 'C:\Program Files\Avaya\IP Office\Voicemail Pro' directory. Would any one know which file is the actual data file? Is it possible to change the directory of that file (files) to another (larger partition) on the server without setbacks? When you backup your VMPro servers, what do you normally backup?


Thanks.

 

[TheDoz]

In VM folder back up the wavs folder,the names and greetings folder and open up v-mail pro then export your call flows.
That should do it. That's all I usually back up.

"Religion is regarded by the common people as true, by the wise as false, and by the rulers as useful"
"The lack of money is the root of all evil"

 

[bracph]

Hi, would like to seek the help of those who have already gained experience with the IP Office 500.

A bit noob question, but cant find the answer in the documents:

1. Ringing issue - callers are complaining due to long wait, meaning, from the caller side (outside calls) they have already heard 5 rings, while on the receiving side, it has only started to ring. Is there a way to cut or shorten that ring occurence?

2. How do i set up an IP Phone? according to the one who brought it, just connect it to the LAN and it will download the necessary settings.. well, i did that and there's nothing.. the unit is a 4610SW IP

thats about it for now.. hope somebody can provide assistance.

thanks!

 

[Conno]

Hi bracph

In order to get a quicker answer to your question, you need to start a new thread. As it stands, the title of this thread has very little to do with your question.

In the IP Office Manager program, under the system-telephony section, there are a bunch of system wide values you can manipulate, one being 'default no answer time'.

 

[Conno]

thanks Doz