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Voice mail not announcing Calling Party

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walruses

Technical User
Apr 1, 2016
68
MX
Hi everyone, I have this problem with AAM. I have configured in System Parameters to include Caller Id so I can know where the call comes from, nevertheless when I check every new message it just indicates date and time but not the calling party number.

caller_id_h5pwa5.png


Any idea?
Warm regards.
 
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