Voice Mail Issue or User Error?

[Professor Shadow]

I went on a service call a few years back and the customer complained that she couldn't retrieve her voice mail messages after being prompted by the voice mail system to "press 3 to delete message" and then "# to confirm".

Because I am such a nice guy...I set up a phantom mailbox that all her messages would be copied to and automatically delete after seven days.

I told her, "If you delete the message a second time, there's not much else I can do for you."



"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and try again." ~Jane Barbe

 

[curlycord]

found us!

Nice guy is right, I would have said sorry Mrs Wiggins, no can do.


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http://www.curlycord.com

Toronto, Canada

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