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Voice mail indicator for multiple extensions.

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trvlr1

Technical User
Jan 11, 2008
2,108
US
I have a phone with multiple extensions on it. Two lines (main number and customer call in line) have voice mail. When you answer one voice mail, the system automatically turns off the voice mail indicator for all other lines too. Does anyone know how to have the phone treat the lines separately as far as the indicators for vmail goes? ie if you check your personal vmail, the second line vmail indicator stays lit?

Cisco CM 9.1
7861 phone

Thanks
 
You can create an MWI Lamp for mailbox to light up the primary numbers MWI lamp. You should also have a envelope icon on the call appearance for the 7861 when a new message is received.
 
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