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Voice mail for external line that rings on 2 sets

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FreeSoldier

Technical User
Dec 10, 2013
58
US
Hi,

We currently have an MICS 6.1 with voice mail installed on it.
I have an external line that rings on 2 different extension. Let's say Ext-150 and Ext-250.
Both extensions are setup with voicemail. Currently when the external line ring and is not answered, it goes into Ext-150's voice mail. I would like to have Ext-250 voice's mail answered the call instead and NOT Ext-150. How do I implement this ?

Many Thanks in advance.
FreeSoldier.
 
Under Sets/Capabilities/Forward No Answer change the ring count of one to beat the other.
It first shows the DN it forwards to (vmails DN) then the Ring Count setting is after after that.

If unsure of programming, password or navigation then you will need to read the Norstar System Cooridnator Guide or hire a not so free soldier.


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Many Thanks curlycord. Your suggestion did the trick.
Cheers
FreeSoldier
 
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