Voice mail drive backup?

[MrPeteH]

Perhaps I'm too much of a space jockey, but I've been thinking... here we have a system with a voice mail storage drive that's been running continuously for 5+ years. And no backup.

If the drive dies, I'm guessing we've just lost our whole voice mail system. And drives DO die, pretty regularly.

I'm wondering: could a reasonably competent guy open the voice mail module pull the drive, do a raw backup copy on another computer, and then put it back?

I just want to be able to recover from a disaster without spending too much $$...

Thoughts?

 

[mforrence]

If system is Partner Messaging, there is an admin package that allows full backup. The physical drives need special format/software - won't work with "off the shelf" drives.
Mike

 

[Dexman]

Weather of not to replace a hard drive depends on which voicemail system you have. If it is a Partner Mail or Partner Mail VS, it isn't worth the money. An Avaya Partner Messaging would probably be worth replacing a defective drive, but see what Mike said above.

If it ain't broke, I haven't fixed it yet.

 

[MrPeteH]

It's partner mail vs.

hmmmm

 

[Westi]

Sorry for your luck, prepare for the day it dies and have the scripts written up and the Auto Attendant setup and Mailbox numbers handy so you can just reprogram a Messaging and then do the backup after it is programmed.

Joe W.

FHandw., ACS

If you can't be good, be good at it!