voice is not proper softphone avaya onex

[Neeru S A]

Hi every one please let me know about below trace what is acceptable jitter value and WC and avg
what could be the issue what is the impact.
List trace sta


12:15:37 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [172.20.1.233]:2140
12:15:47 Jitter:2 3 4 2 2 3 1 2 3 2: Buff:27 WC:255 Avg:2
12:15:47 Pkloss:0 0 0 1 0 0 1 0 0 0: Oofo:0 WC:1 Avg:0
VOIP data from: [172.20.1.233]:2140
12:15:57 Jitter:3 2 4 3 2 2 2 2 3 2: Buff:26 WC:255 Avg:2
12:15:57 Pkloss:0 0 0 0 0 1 0 1 0 1: Oofo:0 WC:1 Avg:0
VOIP data from: [172.20.1.233]:2140
12:16:07 Jitter:18 18 45 2 1 1 2 2 2 1: Buff:24 WC:255 Avg:4
12:16:07 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:1 Avg:0
VOIP data from: [172.20.1.233]:2140
12:16:17 Jitter:1 1 1 1 2 1 2 1 2 2: Buff:23 WC:255 Avg:3
12:16:17 Pkloss:0 0 0 0 0 0 0 0 1 0: Oofo:0 WC:1 Avg:0

 

[dsx3609]

This problem is a Lan Networking level problem.

1º there is no quality of service applied in the voice VLAN.
2nd there is no separation of traffic between voice VLAN and Data VLAN.

I recommend that you do the research at the LAN level, especially QoS, which is what must be marked for the voice VLAN.

In case they are softphones, from the ip-network-region where the softphone registers, it has to apply the traffic marking of the packets with DSP=X and a CS=X. Then, at the routing and switching level, it must be said that any packet marked with DSP=X and CS=X will have quality of service applied so that these voice packets travel faster than data packets.

I hope it helps.

Good luck.