vmpro root password incorrect 3

[azrael2000]

Hi All.

I am having something very strange happening.

On my test system with UCM VMPro, I went to log in with my root password.
The Administrator password works.
When I go admin and enter Administrator and the password, it works.
When I go to use root, through putty I get incorrect password, even though I know what it is. So I went and rebuilt my UCM, entered the passwords again, and it still fails.

Has anyone encountered this before?

Regards

 

[teletechman]

R11.4 is know to have an issue with the root password. What release are you working with?

https://support.avaya.com/ext/index?page=content&id=SOLN347582

Mike

 

[sizbut]

Its not an issue. Its an intentional security change made by Avaya. You need to be local to the server to use root. So in the case of a UCM, using a keyboard and monitor attached to its HDMI and USB ports respectively.

Stuck in a never ending cycle of file copying.

 

[azrael2000]

Hi there.

I'm running 11.0.4.2.0 on the UCM.

And I'm running the "I can't see the SCN links" patch on the Manager. 11.0.4.2.21 build 1
Strange thing is I've had 11.0.4.2.0 running on the UCM for God knows how long and I was able to get in with root...

Regards

 

[azrael2000]

Hi teletech...

You got a star for the post.
Now at least I can access root.

However, when I go to remove old backups (i.e. VMProBackup_Immediate63_2020.3.18_14.41.42) I can't delete the directory, no matter what I do, even when I am logged in as root.

Any more good ideas?

Regards

 

[azrael2000]

update:

I did find a way to delete backups using VMPro Client.

If you go to

Preference -> General ->Backup / Restore

you can select a backup (highlight it) right click and go delete.

When I looked in the UCM via kitty (a different version of putty, but I'm a cat lover so...) it is gone.

Regards

 

[teletechman]

Good to know that, have some pink.
Mike