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VMPro on UC Modules don't write debugtrail.txt logs

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John563

John563

Technical User
May 8, 2015
69
US
I've always had issues with VMPro on UC modules not writing to the debugtrail.txt log file like you would see on server edition when verbose logging is enabled. You get the initial startup data, then nothing. Does anyone know how to get a UCM to produce verbose vmpro logs? Below is an example of the entire contents of the debugtrail.txt file. This example is from 9.1, but I have the same issue on a 9.0 and 11.1.1 module I have access to.

IP Office Voicemail Pro - Version 9.1.12.0 build 6 is starting...

21/01 06:34:39.101 vmpro (01,9) 41c6,b7158a40,16838: > RemoteFnSupport::tagIVMProDbServiceClient::tagIVMProDbServiceClient()()
21/01 06:34:39.101 vmpro (01,9) 41c6,b7158a40,16838: < RemoteFnSupport::tagIVMProDbServiceClient::tagIVMProDbServiceClient()()
21/01 06:34:39.101 vmpro (0b,9) 41c6,b7158a40,16838: Non Server Edition System
21/01 06:34:39.123 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - MAPI Support is ON
21/01 06:34:39.144 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Greetings"
21/01 06:34:39.145 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Accounts"
21/01 06:34:39.146 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Wavs/Modules"
21/01 06:34:39.147 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Wavs/CustomPrompts"
21/01 06:34:39.147 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Wavs/Trash"
21/01 06:34:39.147 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/ipoffice/VMProCustomPrompts"
21/01 06:34:39.147 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Wavs/CustomPrompts/NumericPrompts"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Wavs/Modules/CPAPrompts"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Campaigns"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Wavs"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Names"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/logs"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/VRL"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/IMAP4"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/WebMail"
21/01 06:34:39.149 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/tempfiles"
21/01 06:34:39.150 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/ConferenceData"
21/01 06:34:39.151 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Backup"
21/01 06:34:39.151 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/HTML"
21/01 06:34:39.151 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/EVMLGreetings"
21/01 06:34:39.151 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/EVMLAccounts"
21/01 06:34:39.151 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/EVMLNames"
21/01 06:34:39.151 vmpro (0b,5) 41c6,b7158a40,16838: VMRegistry - Validating directory "/opt/vmpro/Certificate"
21/01 06:34:39.154 vmpro (00,9) 41c6,b7158a40,16838: > ClearSpecificFolder(Folder=/opt/vmpro/IMAP4)
21/01 06:34:39.154 vmpro (01,9) 41c6,b7158a40,16838: > bool ConsoleRemoveDirectoryTree(SQLUINTEGER&, const TCHAR*, bool, bool)(/opt/vmpro/IMAP4)
21/01 06:34:39.156 vmpro (01,9) 41c6,b7158a40,16838: < bool ConsoleRemoveDirectoryTree(SQLUINTEGER&, const TCHAR*, bool, bool)()
21/01 06:34:39.157 vmpro (00,9) 41c6,b7158a40,16838: < ClearSpecificFolder()
21/01 06:34:39.157 vmpro (00,9) 41c6,b7158a40,16838: > ClearSpecificFolder(Folder=/opt/vmpro/tempfiles)
21/01 06:34:39.157 vmpro (01,9) 41c6,b7158a40,16838: > bool ConsoleRemoveDirectoryTree(SQLUINTEGER&, const TCHAR*, bool, bool)(/opt/vmpro/tempfiles)
21/01 06:34:39.159 vmpro (01,9) 41c6,b7158a40,16838: < bool ConsoleRemoveDirectoryTree(SQLUINTEGER&, const TCHAR*, bool, bool)()
21/01 06:34:39.160 vmpro (00,9) 41c6,b7158a40,16838: < ClearSpecificFolder()
21/01 06:34:39.160 vmpro (00,?) 41c6,b7158a40,16838: > UpdateNetworkSettings(change = true)
21/01 06:34:39.162 vmpro (00,?) 41c6,b7158a40,16838: Current /proc/sys/net/core/rmem_max value is 1000000
21/01 06:34:39.162 vmpro (00,?) 41c6,b7158a40,16838: < UpdateNetworkSettings(change = true)
21/01 06:34:39.162 vmpro (00,?) 41c6,b7158a40,16838: > UpdateNetworkSettings(change = false)
21/01 06:34:39.162 vmpro (00,?) 41c6,b7158a40,16838: Current /proc/sys/net/core/rmem_max value is 1000000
21/01 06:34:39.163 vmpro (00,?) 41c6,b7158a40,16838: < UpdateNetworkSettings(change = false)

 
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