VMPro not updating mailbox names

[DaniWG]

Hello ...

when I change the names on IPO, looking in the VMPro mailboxes user names found that is not updating to new names changed through manager.
restart the service and IPO, with no changes.
How to sync any changes between IPO and VMPro ?

Thanks

 

[rdoubrava]

Is the IPO and voicemail on the same release?
Is the voicemail Pro client online ?
Is VM Pro on Windows or app server?

 

[DaniWG]

Hi rdoubrava ...

1. the IPO and VMPro is Rls9.1
2. the VMPro is online
3. the VMPro is under windows

Thanks

 

[IPGuru]

Sorry I may be misunderstanding, are you saying the IPO is not creating the new mailbox correctly or are you saying the name recording in the Names directory is not getting renamed (oh heck that is just as confusing)

changing a user name on the IPO usually results in a new mailbox, any greetings relating to this mailbox need to be re-recorded.



Do things on the cheap & it will cost you dear

 

[Westi]

when in doubt restart the VmPro service
Should not be needed but hey sometimes she is a bit temperamental.

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[daveinwearside]

windows firewall?

ACSS SME
APSS SME

A word to the wise ain't necessary - it's the stupid ones that need the advice.