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VMPro not in add/remove programs

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Jun 4, 2006
138
AU
VMPro is installed and working, with callflows configured but does not appear in control panel/add remove programs...v2.1.27.
Upgraded IPO to 3.2 but cant remove old vm to install new version....
 
Has 2.1 VMPro ever shown in Add/Remove Programs? Regardless, copy essential files (vmdata.mdb, root.vmp and Greetings/Accounts folders) then delete Program Files\Avaya\IP Office\Voicemail Pro folder and registry entries and start again. If still have problems with new installation say it still exists, use something like System Mechanic to get rid of it.
 
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