VMPro not connecting to IPOffice 8.1

[foneman1]

I am installing new IP Office with VMPro installed on HP server. The server is going to be used for the voicemail only. I also have Avaya 4500 switch with IP phones. The Avaya 4500 is connected to LAN1 using IP address 192.168.1.1. All the IP phones are working, but I can’t get VMPro to work. It does not see the IP Office. I set up the HP server IP address to 192.168.1.20, and I setup the voicemail address in the IP Office to 192.168.1.20. I have the Manger program installed on the HP server, and I can access the IP Office with no problems. I turned off the firewall and it did not help. Any suggestions will be greatly appreciated. Thanks.

 

[intrigrant]

Use debugview to see if you have socket errors ( = network)

A simple mind delivers great solutions

 

[teletechman]

What port on the switch is the VM server plugged into, if you ran any of the "run ipoffice" commands then port 2 is on a data VLAN. Check to see if you can ping from the SSA to the VM pro IP address.
Mike

 

[foneman1]

I forgot to mention that the Avaya 4500 switch is used for the IP office,IP phones, and voicemail only and nothing else. Thanks.

 

[tlpeter]

Default gateway?
Make an IP route in the IPO with 0.0.0.0 0.0.0.0 xxx.xxx.xxx.xxx lanx

BAZINGA!

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