Anyone seen this? VMPro 5.0(23) people leave a message in a group mail box. The message appears to the caller to have been left OK, but when you listen back the last 10 seconds (maybe a little less) has been cut from the end of the message.
ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
VM_TRUNCATE_TIME=X Software level = 4.0+, X = 0 to 7 seconds.
On analog trunks, call disconnection can occur though busy tone detection. When such calls go to voicemail to be recorded or leave a message, when the call ends the IP Office indicates to the voicemail system how much to remove from the end of the recording in order to remove the busy tone segment. This amount varies by system locale and the defaults are listed below. For some systems it may be necessary to override the default if analog call recordings are being clipped or include busy tone. That can be done by adding a VM_TRUNCATE_TIME= setting with a value from 0 to 7 seconds.
o New Zealand, Australia, China and Saudi Arabia: 5 seconds.
o Korea: 3 seconds.
All other locales: 7 seconds.
Oke
Over here normally analog trunks are not used.
Maybe here and there but i have seen it once and tried it at home once.
ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
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