VMpro Client cannot connect with VMpro server.

[HenBu]

Hello,
For the secund time I have a customer with Voicemail Pro 4.2 that will not connect from my voicemailpro client.
I get the message that the client is not compatible with voicemail pro. I tried all versions but still the same message. But I am sure I have the right client. The only solution I found is to reinstall voicemail pro. And then I have to program it all new. I can't import the old callflow.
Anyone with a better solution?
Thanks.

 

[tlpeter]

Remote desktop is used!
Deinstall and pray you have an good recent backup.



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

Indeed, you have busted it with remote desktop connections as tlpeter says, do not use it anymore or it will happen again, use VNC or similiar

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

http://marketingtools.avaya.com/kno...edProjects/bulletins/techtips/183_techtip.htm

FYI

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[hairlessupportmonkey]

you should be OK if you use the -console switch then when making changes hit save / make live (ensuring no VM Ports are in use) then CLOSING the VM Pro console BEFORE closing your RDP session.

 

[Bas1234]

Also watch out when using the VMPro client from 6.0 (5.0.23 trail partners only) Done it accidentally on our test server.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________