VMPro 2.1.26

[Sorpio]

hello,
i would like to setup a module where the caller hears a greeting and is then transferred to the mailbox of the user that forwards the call to the mailbox. how can i do this?

 

[gknight1]

so you want someone to call in, go straight to a prompt, after hearing a prompt it automatically gets transfered to a mailbox. now what about it going to a mailbox that forwarded it?

 

[Sorpio]

yes, the customer has 2030 dt sets and is using the visual voice. they don´t want to work with *17. they need to have holiday attendant and then to the mailbox and a callflow by busy in a menu with the decission to go to the attendant or into the mailbox. i think i will tell them to divert to the holiday flow and divert bbusy in the busy flow. so my question is, is there a variable to sets, which recognize which user has forwarded the call? So i can setup one holiday callflaw, or do i have to set up a flow for every user.

 

[puregold]

when the caller transfers to the AA, if you did it as an asissted transfer

$CLI would be the internal ext number wouldnt it?

You need to find a way to hold that and use it later in the transfer.

Maybe write it to a db or something.

just thinking out aloud whilst doing other things, it may help, it may not.

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