VMIB Announcement to drown tones!

[joffyw]

Hi Gang

I have an IPLDK20 with ISDN2 and VMIB. Through CCR pg228 we have a mixture of options to extns or groups but one heading off to another site, basically pointing to a SPEED no. and going off-net. During the system out dialling to remote site, the caller here's the tones being dialled, is there a way to mask this by playing a "your call is being transfered" message, if so how, coz it's beating me!

 

[doktor]

Here is the list of prerecorded VMIB messages in ipLDK.

You need to check the prompt #083 that informs callers that they are being transferred.

No Messages
071 VMIB MOH
072 Reserved
073 Invalid Number Prompt
074 Time Out Prompt
075 Retry Prompt
076 Transfer to Attendant Prompt
077 Reserved
078 Leave Message Prompt
079 Record Start Prompt
080 Authorization Code Prompt
081 Busy Prompt
082 Reserved
083 Station Off-net Forward Prompt
084 DND Prompt
085 No Answer Prompt
086 Reserved
087 Reserved
088 Remote VMIB Control Main Menu Prompt
089 Remote VMIB Sub-menu for digit 1 in Main Menu
090 Reserved
091 Reserved
092 Reserved
093 Remote VMIB Sub-menu for digit 2 in Main Menu
094 Remote VMIB Sub-menu for digit 3 in Main Menu
095 Remote VMIB Sub-menu for digit * in Main Menu
096 Leave Message after Tone Prompt
097~100

They are recorded the same way as usual:


To record system greetings from Attendant;
1. Press the [TRANS/PGM] button and dial 0 6.
2. Dial the message number. Then you will hear the announcement “Press # button to record” If there is already a recorded message in the number dialed, the recorded message will be played.
3. Dial # to start recording. Start the recording after hearing the announcement “Record your message” and confirmation tone.
4. Or, dial * to record using external music port on the MPB.
5. Press the [HOLD/SAVE] button to finish recording. Then confirmation tone is heard and you can record the next one.


///doktor

 

[SteveBUK]

Hello

Also look at
PGM 160 Flex Key 12 - Off Net Prompt Useage
PGM 160 Flex Key 13 - Off Net DTMF Tones

Regards
Steve