I am trying to setup a fax server to work through a BCM400 unit. I was told you could use a VMI unit to pass the DTMF tones to the Fax server. We purchased a refurbished unit but it did not come with any documentation. When I hooked it up it works just like an ATA unit which is to say that I cannot get it to pass the DTMF tones to the Fax Server.
The documentation I have found on the internet says that F9*3 should get you into the VMI interface to program it but it just returns "Inactive Feature".
Does anyone have any experience setting this up?
->brian