VMail retrieval

[1TwistedWrench]

Phone system: NEC 8500
VM System: UM4730
Phone Set: DT730

If I try to retrieve VM after the light has illuminated on my phone, I get the following message:
"I'm sorry I can't talk right now. Please call back."

If I wait long enough (approx. 2 minutes) I can finally get into the VM box w/no problem.

The system has 16 ports and all open.

I have other users that experience the same issue.

Any thoughts?

 

[belevedere]

I know that if a system administrator is logged in to that same mailbox with the administrator console (at the VM PC) you will get that message. Not sure if that is your issue.