VM transfer to hunt group

[h5n1]

Dear all,

SYSTEM:
-------
ACS R3
PMVS R5

OBJECTIVE:
-----------
trying to send calls to a hunt group (knowing is not by design nor recommended by Avaya)

WHAT I DID:
-----------
Selector code '5' to transfer to ext. 25, and off the physical port of ext. 25 attached line cord from there to a line port (LN 7). Assigned members to group 1 and set group call dist. of LN 7 to group 1.

It works for 1 line obviously, but if other caller hit '5' to transfer to the group they'll get a busy tone. What other HACKS could you fellow superTECHS out there can suggest me to do without any upgrades or new lines subscriptions?

Thank you in advance.

Greg

 

[exsmogger]

You can assign stations to a hunt group (71-74) and then program selector code 5 to transfer to the desired group.

Brian Cox

http://www.jandjcommunications.com

 

[exsmogger]

I just realized I had a brain fart on that answer. Calling Groups are 71-74. Hunt Groups are 770-777 with 777 reserved for voicemail.

Brian Cox

http://www.jandjcommunications.com