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VM Transfer Key

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egnalc

egnalc

Instructor
Mar 27, 2002
70
US
Does anyone know what would cause the call to be dropped when using the VM Transfer key. I have a Partner ACS
 
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Check your hold disconnect timer #203 for each line. Default is 450 msec, someone may have fiddled with it and set it lower. If it is at default, bump it to 500 and test again. You can go as high as 600, but you risk recording dialtone or reorder tones in vm boxes after callers hang up as you get higher.
 
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Okay but this only happens on one telephone set.

Thanks for the quick reply
 
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Did you check the obvious, make sure the button is programmed as Feature 14.
 
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