VM Tools Notify - inconsistent bcm50 Rls 2

[smiley6]

We have more vm's than sets and used Tools, notify option to advise of messages. However, there are 2 problems:

1) Notify sometimes works and sometimes doesnt, if the first extension in the list does not accept notification the system does not trip over and advise the second extension

2) If a set is on dnd the system still tries to notify to that extension and does not trip to the next extension in the sequence.

Are these known problems or is there something wrong with our setup.

Thanks

 

[DigitelD]

Post your settings.

SHK Certified (School of Hard Knocks)
NCSS

 

[bigcat919]

Try setting up and using group lists on the CP v/m...works pretty good

 

[Macoles]

Hi DigitelD

Tried to work out how to post those settings but cant find how. Am new to this so can you give me a clue?

Hi Bigcat919

Set up a group list and used that in tools, notify but still no joy, so this leads me to believe perhaps DigitelD is on the right track.

If anyone can help me with accessing the settings and copying them for posting here it would be really appreciated.

Thanks