VM Pro to Email Question

[lcsavaya]

We have the latest VM Pro, 8.1.x

We have VM to Email

Is there any way to send the email from the actual account. We have an issue with people getting the email and hitting reply instead of forwarding the message, likewise it auto populates the wrong email address when you go to type the users name in OUTLOOK.

Basically, can vm to email just send from that persons address, instead of a "blanketed" address?

 

[phoneguy610]

no, you get one sender address... one could create this as donotreply@xxxx.com



ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars

 

[lcsavaya]

Interesting, in the documentation it says this....

Sender (Identifier)
Note that some servers will only accept e-mails from a specific sender or sender domain. If left blank, the voicemail
server will insert a sender using either the e-mail address set for the voicemail mailbox user if set or otherwise
using the best matching name it can resolve from the IP Office. Doesnt that basically mean it could essentially send the users mailbox information....

 

[AACon]

It would send ONE email address, the one setup to SEND email, which really should have already been setup.

-Austin
ACE: Implement IP Office

 

[lcsavaya]

It also really doesnt matter what the email address is, its the fact that it send the username on the phone. Then outlook comes in when you start to type that user name, and auto populates donotreply@xxxx.com....

so either way, its not gonna matter unless i can actually SEND from the real email address.

 

[lcsavaya]

Is there any way to stripe out the caller information, so the name doesnt appear? Other than changing the actual username on the phone?