VM Pro - Save & Make Live

[MandyDroid]

I have VM Pro running with IPO 5.0(8) and VM Pro 5.0(21) -- it seems that when I use the "Save & Make Live" it waits till there are no callers in the VM Pro to actually make it live. This is very annoying as I am trying to develope a new Database lookup module and other modules also. Is there anyway to force the system to make the new call flows live right away without restarting the VM Pro Service that causes the callers to be disconnected from the VM pro and/or not waiting for the callers to be all clear of the VM Pro. Or is there a way to setup a secondary test VM Pro?

 

[amriddle01]

That's the way it is designed to work, it's so people are not cut off or routed to an incorrect destination due to changes you have made....can be annoying though

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[burdenuk]

I think there should be a 'block calls' option on the save and make live like in Manager..

(but there isn't so that doesnt help you I'm afraid!)

 

[MandyDroid]

Thank You both very much - I was really making sure it was designed as such.

 

[amriddle01]

Be patient......enough said ;-)

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[MandyDroid]

LOL @ amriddle01 -- yes patience is a virtue that often passes me. I will be patient . thank you again

 

[tlpeter]

You could make a new module that is exactly the same except for your changes
Then set the incoming call route to that new module
Then do a save and make live

If you need to change that module often then this is your way to do it from now




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[MandyDroid]

so adding a new module will cause the changes to be live ASAP for testing?? that would work for me .. as this is not a live module in the system yet. And this call center is very active so the cvhance of no one being in VM Pro is extremly rare -- thanks!

"When I was a child, I spoke like a child, I thought like a child, I reasoned like a child.
When I became a man, I gave up childish ways.

 

[tlpeter]

Now i am thinking about it you can't
The vmpro needs to be idle completely before the changes are done
I am sorry for giving hope




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[MandyDroid]

no problme but thanks for verifying that for me

"When I was a child, I spoke like a child, I thought like a child, I reasoned like a child.
When I became a man, I gave up childish ways.