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VM Pro Recordings and Call Recordings sometimes get jumbled together.

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ncarter2

IS-IT--Management
Feb 20, 2013
17
US
After a recent upgrade to 9.0 I'm having several voicemails a day that when listened to seem to have two calls recorded on top of each other. Sometimes it seems like if someone leaves a message while I'm speaking on my extension the recording contains the message AND my conversation I was having while it was being left? it makes it pretty much impossible to understand the Voice message.

We do a lot of all recording and I wonder if the vm and the call recording are somehow getting jumbled together.

Anyone have any ideas on what could be going on?

This is an IP Office V2 upgraded to 9.0.0.0 b 829 with VM pro running on a Linux Application server.


 
This is a bug.
But try an upgrade to 9.0.1.845 (that stupid version numbering lately) and also upgrade the Linux apps.
Then try again.
If it is not fixed then you need to raise a case.


BAZINGA!

I'm not insane, my mother had me tested!

 
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