Vm Pro Question

[bixtool]

We recently connected an IP500 with several other sites via VOIP, everything went fine except when I try to dial an extension at another site the VM greeting of user I am calling from picks up after about 2 rings, not the VM of the phone I am calling. Any help would be appreciated, we have had this isse before but can't recall how we fixed it.

 

[kwing112000]

that generally means the voicemail is confused and does not know what extension you are calling. is the SCN connected and up?

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[bixtool]

We can Ping each location and the scn extension we are dialing shows up on the display for a few seconds, so I know that the systems at least see each other.....thanks for your reply.

 

[tlpeter]

Duplicated user names or extensions perhaps
You need to have unique names and extensions is a SCN !

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
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