I am having an issue at one of my sites where occasionally messages recorded to a VM Pro mailbox are suffering very poor sound quality.
The system is a IP 500 V2 running 10.0.0.3.0 build 5.
The VM Pro is running on a Windows 10 machine.
The lines are SIP on a dedicated fibre connection. ( We have changed carrier to attempt to resolve. )
When the issue occurs it is always a caller who speaks very softly.
The poor recordings sound like the lower levels of speech are being dropped out.
The callers are from various carriers.
Any suggestions would be appreciated.
The system is a IP 500 V2 running 10.0.0.3.0 build 5.
The VM Pro is running on a Windows 10 machine.
The lines are SIP on a dedicated fibre connection. ( We have changed carrier to attempt to resolve. )
When the issue occurs it is always a caller who speaks very softly.
The poor recordings sound like the lower levels of speech are being dropped out.
The callers are from various carriers.
Any suggestions would be appreciated.
