VM Pro DOWN!

[TheBublitz]

VM Pro just deciced to quit working today.

*17 will get you dead air. Call status just leaves the call connected until to hang up.

The vm pro serivce is runnning. The phone system shows all VM pro licenses VALID.

VM PRO is logging this error if someone trys to connect via *17.

14:16:34.713 - 10.37.20.6 - Awaiting load of config, access to voice mail denied.

This series of messges is being logged periodicly

14:16:59.245 - PBX Requesting ULaw companding
14:16:59.245 - Initialize Sequencer tx_seq=0, rx_seq=16
14:16:59.245 - TFTPLoadFile 10.37.20.6
14:16:59.245 - 0 mailboxes were open (but not active) when flushed
14:16:59.245 - DevIO::StartTask 10.37.20.6
14:16:59.260 - DevIO:rocessReceiveBuffer 10.37.20.6
14:17:03.135 - DevIO::RxAbort 10.37.20.6
14:17:03.135 - DevIO:etach 10.37.20.6
14:17:03.151 - DevIO:etach 10.37.20.6
14:17:29.307 - BulkInfoRequest 10.37.20.6 2

No firewall, all services running, valid vmpro license, and The correct network/voicemail infomation under system tab in manager. Why is VMPro not allowing access?

Ive rebooted the VM Pro server and also the IPO 406 v2..doesn't help.

Billy Bublitz
Integrity Windows and Doors

 

[badsushi]

Is it possible you put a password under preferences on the Vmpro client?

 

[TheBublitz]

Now I see. I had the password changed in ipo security, but for some reason there is no where to set it in the client. I changed the password to nothing again. I hate leaving anything unpassworded tho.

Billy Bublitz
Integrity Windows and Doors