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VM Lite - Remote Voicemail Acess - How to do it?

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Gibsonic

MIS
May 9, 2001
458
US
I have an IP Office 403 with Voicemail Lite. I see our shortcode *17 for accessing voicemail from each extension but how can we have access to our mailboxes from outside the building.

I have DID to each extension.

I am use to Intuity world where you have a remote dialin number where you enter extension and password and walk through the prompts.

I am sure VM Lite is much more basic than this but just not sure what it is capable of or how to configure it?

T.I.A.
 
When you call in on a in dial and the call goes to the VM Greeting press 8, from there you enter the Voicemail Code.

You program the Voicemail code under User/Voicemail in Manager.

Also you can set a universal access to any voice mailbox where you would dial in and then enter your mail box and Voicemail code to gain access.

To do this, select a unused incoming call route and make the destination then merge the configuration and dial the number selected.

Hope this helps


ipo.gif
 
Select "Voicemail" as the destination of an 'Incoming Call Route'.
 
Dialing * for remote access only works for VM Pro.

Select Voicmail as incomming destination for a spare DDI (as per sizbut)

You now need to do 1 of 2 things

1 set a VM code for the mailbox

Or

2 add additional secure locations to the users Source Number Field V<Telephone Number>

If a user calls the DDI from a secure source they will be taken directly to thier Mialbox, otherwise they will be prompted for mailbox & password. If no password is set they will get "Remote Access has not been configured on this mailbox"

 
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