VM Box zero out disable

[rval80]

Is there a way to disable to zero out feature on a per mailbox basis? I tried to disable to personal target attendant but that did not do what I wanted it to do.

 

[Splic3d]

In the class of service for the mail box set target attendant to "no". You can change the class of service value that your using now for the mail box or set up another class with the settings you want.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[Splic3d]

To change the values of the classes you have to use Call Pilot Manager.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[exsmogger]

I haven't tried this, but maybe you could set the target attendant for the extensions you want to block to its own extension.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[rval80]

I tried setting the set target attendant to no, however, the mailbox still zeroes out to the default system operator.

 

[rval80]

I also tried setting the personal target attendant to the extension of the mailbox and it still rang the operator. The mailboxes i'm working with are virtual mailboxes. There are no extensions tied to them. We have a direct line coming in that goes directly to voicemail. If a message is left, it then rings a cell phone. We just don't want callers to have the ability to zero out.

 

[snowman50]

Try removing the attendant extn in operator settings

 

[norstarboy125]

You need to set your direct dial from internal to none... This is the only way to disable people from dialing zero.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer