VM admin mailbox for a Partner? (Newbie)

[rkochis]

Good morning all,

I cannot figure out how to get into my Partner vm to administer the unit. I do not have the Messaging unit, but the basic vm.

I hae read a couple of posts here and some Avaya documentation and I am just NOT getting it for some reason.

I have documentation here that says 99# then password#. Do I transfer myself to extension 99 or what? I can get into system programming fine and am handling that end of it okay.

 

[TouchToneTommy]

First call the Voice Mail unit by pressing Intercom and dialing 777. When it answers and says "Welcome to Partner Mail VS. Please enter extension and pound", enter 99#. Then enter your password and #. If you sucessfuly log in, you need to then press 9 to get to the programming menu. This option 9 is NOT part of the menu after you get logged in, you just have to know to press 9. After that, follow the prompts to change mailboxes, the autoattendant, lines, etc.

 

[rkochis]

TouchToneTommy,

Thanks much dialing the 777 was the part I was missing! As I understand it, Partner Messaging is a completely different animal?
Thanks much