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Visual Voice, Phone lights up but no new message ?

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Yaze

IS-IT--Management
Jan 26, 2006
209
CA
Running IP Office 8.1.85 and VMPro 8.1.9602

Happens intermitently but very often:

When a user has a new message his indicator lamp lights up, when he goes to visual voice it says new message(0)
User has to go in and press back, then the proper number and message appears and he can listen to the new message.

Anyone experiencing the same thing, or anything i can do except opening a ticket with avaya ?


Yaze.
Chaos, Panic and Disorder, my work here is done.
 
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