Vista won't boot

[locans]

Help,

I shut down my working Dell latitude D810 laptop and removed one of the RAM chips to test another laptop. Other laptop works fine. When I put the RAM back in the Dell it will no longer boot. I get the domain logon screen and enter the correct info but all I get is a black screen with the mouse cursor (curosr moves). CTL-ALT-DEL has no effect, tried system restore, tried startup repair. Any ideas other that rebuild a clean system?

Regards,

Steve

 

[lhuegele]

Try removing the ram again and booting without it (you still have one in there right?) If that works, make sure you seat the ram back in there properly.

It's also possible that static electricity caused you some problems. Were you properly grounded before you removed the ram the first time?

Good luck,

 

[linney]

Can you use the inbuilt memory diagnostic tool supplied with Vista to see what that says about the RAM?

If not some of these self bootable versions might assist you.

http://www.memtest86.com/

http://oca.microsoft.com/en/windiag.asp

 

[locans]

Thanks for the advice. I tried removing the memory chip again and booting with only 2GB RAM, no luck. I removed the HDD and copied the important data to another computer and then ran chkdsk with /r. still no resolution. I tried system recovery with no luck. I then ren a backup recovery, luckly my backup was very recent. This resolved my problem. It must has been a corrupted file and it eas just by chance it happend when I removed the RAM.

Thanks,

Steve