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Virus Scan 7 - AutoUpdate Error

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Soulless

IS-IT--Management
Aug 12, 2003
66
GB
I have Virus Scan 7 running on a Windows XP machine (stand alone). Autoupdate is scheduled to work everytime I start up. In the past it has always worked fine. Today I got the message the Update Failed.
Below is the log file, seems to be unable to find a valid repository. Any ideas what I can do?

Starting VirusScan task: AutoUpdate
Checking update packages from repository NAIFtp.
Error downloading file /CommonUpdater/SiteStat.xml, naInet GetLastError() = 0
Error occurred while downloading file SiteStat.xml.
Checking update packages from repository NAIHttp.
Initializing update ...
Verifying catalog.z.
Extracting catalog.z.
Loading update configuration from: Catalog.xml
Error downloading file Current\VSCANENG1000\EngDet.mcs, naInet GetLastError() = 0
Searching available updates for DATs.
Product(s) running latest DATs.
Error downloading file Current\VSCANENG1000\EngDet.mcs, Update Finished
Closing update session.
Unable to find a valid repository.
Update Finished
 
it seems like there´s a problem with the machine when it tries to connect to the ftp. to make sure that it´s not a vscan problem but a connectivity one, try opening an explorer and type the following ftp://ftp.nai.com/commonupdater/sitestat.xml

if the file is downloaded and displayed in the browser, then it has to be some proxy configuration issue. try then checking if the proxy settings are ok and haven´t been changed
 
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