virus removal

[quiry]

greetings,

I have anti virus programs on my computer that detect problems but will not remove them.
For eg. trojan.win32.dialer.ce and trojan_clicker.win32.small.cn

these are in my windows restore\temp and archive folders.

My anti virus program detects these but will at best copy them to quarintine but will not disenfect or remove them. I'm running Windows Me. I have Ad-aware se and Mcafee as well as guardian security suite.

Please advise, thanks, Jerry

 

[micker377]

restore\temp and archive folders"

Exactly which folders? "System Restore" should be disabled and then re-enabled to "Clean" it. Normally, any "temp" files can be deleted (Programs - accessories - System Tools - Disk Cleanup). What type of "Archive" folders are we talking about?

 

[garebo]

It that fails what you can do is go to trend-micro and they will do an online scan. I believe you can set it to remove any trojans or any other virus or malware it finds.
I have used it and its very good at detecting virus and malware.
Still, you want to have system restore disabled before doing this scan or any other virus or malware removal, otherwise it can come right back on the next bootup.

Personally, i would try the trend-micro first.

But if you dont want to then i would google these 2 items you found: trojan.win32.dialer.ce and trojan_clicker.win32.small.cn
Somewhere on google you will find info on how to get rid of them.




Good advice + great people = tek-tips

 

[shieh]

My PC had virus that affected bootblock. Anti-Virus didn't clean it up. Also after reformating the disk, the warning message still shows at each reboot. Is there anyway to clean it or recreate the bootblock to another cylinder?

Thanks

 

[garebo]

Well, i would go the hard drive mfgr website and download their diagnostic program, put it onto a floppy. Then make a boot disk, win98 will do, reboot with boot disk and set bios to boot to A: drive first. When in a drive then use the diagnostic floppy as there is a program inside the diagnostic floppy that will write zeroes to your hard drive. It takes a while for a large hard drive.
Another way would be to use the mfgr boot cdrom as it also has the same program on it and you can use that to write zeroes to the hard drive with the boot cd, either way will work.
Then i would partition, make partition active, and then format the hard drive in fat32, just to make sure its good and working.
If you are installing win xp then win will format the drive as NTFS as you can give the direction to format NTFS at that time.
Another way would be to google for the free program called "killdisk" and use that and then reformat the h drive.

You can also try, when using a boot disk, to run the command: FDISK /MBR
this must be done in dos, from A: drive.


Good advice + great people = tek-tips

 

[mainegeek]

quiry,

To remove trojan.win32.dialer.ce

go here

http://www.pestpatrol.com/zks/pestinfo/t/trojan_win32_dialer_ce.asp

To remove trojan_clicker.win32.small.cn

Download and Install Spybot search & destroy which will probably find additional spyware.

http://www.internetsecurity.cc/spybot/index.html