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Virus related System Undeliverable 1

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mofohead

MIS
Jul 8, 2003
37
US
I'm hoping that someone can shed some light on this topic for me. From time to time we will have a few users that will recieve multiple "System Undeliverable" emails that look as though there is a virus on their machine that is sending emails out. We run scans and there are no viruses. We run Antivirus at the server and workstation level so we know immediately when a user gets a virus. It almost looks like a virus somewhere is sending emails and spoofing the "from address" as one our users. Then when it hits a bad email address, it's gets kicked back to the spoofed address.....is this possible or can someone explain this to me a little better???
 
That is exactly the case and is entirely possible, it doesn't even need to be a bad address just an address that is protected by AV that bounce an infected message back to the "sender".

What happens, and there are lots of viruses that do this (Netsky springs to mind), is that someone gets infected. The virus then looks in his address book and sends itself out to the addresses located in there. But it also pretends to be from one (or more) of the addresses that it finds in the address book.

So, when the infected mail hits the destination system and is bounced (either because of the infection or because of a bad address) it gets returned to the "from" address - the spoofed address.

Unfortunately, there's not alot that you can do about it.

Hope this helps clarify things a bit.

J.
 
To avoid the return of 'bad' addresses, you should disable NDRs to the internet on the MailServer

Marc
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Thanks a bunch! I was headed in the right direction but I just wasn't sure if I was thinking correctly or not.
 
Hey marcs41....can you explain a little more about the NDRs to the internet please?
 
Nevermind....I found what I was looking for. If anyone cares to know, you can find out how to disable NDRs in this Microsoft Knowledgebase article: 294757

Again...thanks for the info.
 
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