Virus Problem

[emergencyplan]

Hello,

A friend has recieved an email supposedly from Microsoft, with the subject "Latest Internet Update", with an installation.exe attachment.

Since recieving this email, he has been unable to run system maintance or Norton Antivirus. I guess this is a virus of some kind, any ideas on how to remove it?

Many thanks,

Laurence

 

[kippy13]

Hi,
Try an online scan:

http://housecall.trendmicro.com/

It could be a number of vuruses will keep searching for more specific details

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Looking for the best answers:
faq222-2244
Keeping your system clear of malware:
faq608-4650
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[kippy13]

This is most likely the virus:
Worm.Automat.AHB
And here:

http://groups.google.com/groups?hl=...5jyqILgDHA.3228%40tk2msftngp13.phx.gbl&rnum=5

***************************************
Looking for the best answers:
faq222-2244
Keeping your system clear of malware:
faq608-4650
***********************************
Dont forget to post back with the eventual resolution.
***************************************