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Virtual Terminal fails to connect

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GN400

Technical User
Jul 2, 2010
3
US
Have a customer that was able to connect using element manager open a virtual terminal and program phones via command line in a 7.0 CS1000 system. Now when they attempt to open virtual terminal they get past the java splash screen and when they click on connect at the bottom of the virtual terminal window nothing happens. Tried multiple PC's get the same result.
 
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