Virtual Office and ACD on 1230 or I2004

[MogensenDK]

Hi.
Anyone knows, if it is possible to use Virtual offoce with an ACD set - meaning that you can move an ACD agent from one set to another.
We only need 4 agents at a time, but several agents are going to share the work load. So when an agent are to log on to the ACD Queue, he or she will first have to log in to a virtual office, and then log on to the queue.

Thank you

Jorgen

 

[Johnthephoneguy]

We do that here with 1140 phones. They log into their VO, then log into their acd.

JohnThePhoneGuy

"If I can't fix it, it's not broke!