Hi Guys,
We have a Virtual MBG that was installed for a customer but has never been used. They now want to use it. I checked the AMC account this morning and they have SWA active to 2016 but there is a flag to say 'License Key Expired'. Now I am assuming that this is possibly because it hasn't sync'ed to the AMC for a good while. Can anyone confirm that this is correct and also that syncing will remove the error?
We have a Virtual MBG that was installed for a customer but has never been used. They now want to use it. I checked the AMC account this morning and they have SWA active to 2016 but there is a flag to say 'License Key Expired'. Now I am assuming that this is possibly because it hasn't sync'ed to the AMC for a good while. Can anyone confirm that this is correct and also that syncing will remove the error?