Virtual Extension

[YOUNGCODGER]

Hi,

First of all many thanks to those of you who have provived me with help and information over the past few weeks. I do not know if Virtual Extensions are used on the Panasonic TDA15/30. Basically all the physical (wired) extensions are in use. However our DDI range is larger than the number of physical extensions available. What I would like to do is to set up some Virtual Numbers (this is a term form my Realitis programming work) so that if the extension is rung (either internally or externally via DDI) it immediately diverts to the associated home worker. I have gone through the manual- and am still looking. Is this possible?

Thanks and regards,

YoungCodger

 

[cwc3]

yes dummy portable station

 

[YOUNGCODGER]

Many thanks, it now half works. An internal call "call forwards" correctly but an external one just rings somewhere. All the "call forward" settings are identical to a wired extension.

Thanks,

YoungCodger

 

[obtsystems]

if you are using the program tool to fwd the extension make sure you do both internal and external fwd, or put a pin on the ps extension and then use another phone to fwd it using *47(ext no)(pin) *71029phonenumber#

also make sure the ps is in a cos to allow external fwd. if DDi is pointed to that extension it will go to external number

 

[YOUNGCODGER]

Many thanks "obtsystems". For some reason the DDI was pointed to another extension in an office that was unoccupied yesterday so the ringing went unnoticed!