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Virtual Calls in Master Script

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Koerant

Technical User
Nov 23, 2004
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ZA
I have been getting Virtual calls in My SCCS5.0 SU5. After I have placed a (IF TRANSFERED THEN WAIT 2 END IF) into my master scrip, now I'm getting all the Virtual calls in my Master Script.

Here aer my Master Scrip
IF TRANSFERED THEN
GIVE RINGBACK
WAIT 2
END IF

WHERE CDN EQUALS
VALUE 8814 : EXECUTE SCRIPT CTInfoFORunid
(This repeates from 8814 to 8840)
END IF

In my Realtime stats Display

ApplName CallsOffered CallsAnswered MaxWaitTime
Master_Script 56 5 571809
CTInfoFORunid 19 19 0

How can I fix this without runing PSCAN everytime

 
Try to take out the GIVE RINGBACK. Something like this:

GIVE RINGBACK

IF TRANSFERRED OR CONFERENCED THEN
WAIT 2
END IF
 
What happens if the system cannot identify the CDN as 8814?

You need to have a Default value for call handling if the system cannot identify the CDN (in addition to TheWorkingMan's suggestion).
 
Thanks, I will try this and let know if working or not.
 
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