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view status of VM for a Hunt group?

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bfordz

bfordz

Technical User
Nov 18, 2008
91
US
Is there a command where I can see if a Hunt Group has VM waiting on it?

I know "stat sta xxxx" works for stations but that doesn't work for a Hunt Group.

cm / cmm 5.2.1
 
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Put a auto-msg-wt and the hunt group extension on a station button
 
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Joe2938, thanks for the reply;

I have that already, I have people in another building asking questions about how they see and retrieve the VM's. I'm not sure if they aren't getting vm's or they don't know what the light/button on their phone (6408d+) means. I'm getting asked via 2nd party questions!

I just thought I'd check to see "if" they had any VM's waiting but I could add that button to my phone as a check/test.
Plus I'd like to verify "if" they have VM's waiting just in case it isn't triggering the light on their phones for some reason.
 
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When the button is lit then there are messages in the hunt group, then just call the hunt group and log into the hunt group mailbox.It will trigger the light as well
 
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Thanks again Joe,

I thought maybe there was a command similar to 'stat sta xxxx' that I wasn't aware of, that could be used on Hunt groups.

Thanks again.
 
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There is that option also!

I was more curious if there was a command that I wasn't aware of.

 
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Code: 
Need "dadmin" login or Avaya service login:

list hunt-group

                                HUNT GROUPS
Grp  Grp
No.  Name/           Grp     ACD/              No. Cov  Notif/  Dom   Message
     Ext             Type    MEAS Vec MCH  Que Mem Path Ctg Adj Ctrl  Center

98   MM QSIG
     4000            ucd-mia n/-  n   none n   0        n             Q
99   TEST VM
     5999            ucd-mia n/-  n   none n   2        n             A AUDIX2
--------------------------------------------------------------------------------
display internal-data hunt-group 98                             Page   1 of   4

    HNT_GRP hnt_tbl[  98] for 00820062

type:ucd-mia num_memb:0    mbr_min:1501 mbr_max:0    ht_mbmx:7000 d1:-1 d2:-1
annc1:00000000  annc2:00000000        ncalls_qwarn:-1   time_qwarn:-1
uid_ncalls:00000000  cid_ncalls:00000000 uid_time:00000000 cid_time:00000000
free_h:FFFFF free_t:FFFFF used_h:FFFFF used_t:FFFFF mbr_h:FFFFF mbr_t:FFFFF
ns_ext:0                ns_uid[0]:00000000 [1]:00000000 [2]:00000000
inthresh:999 supv:00000000 tacw:0    isdn_dis:null     changed:n eanswer:n
cf_dest:000000000000000000 meas_by:none     mch_type:none          data_group:n
asai_linkst:n ctrl_uid_asai:00000000 adj_link:0    adj_idx:00 dhqueue_lim:0
dom_asai_uid[0]:00000000 [1]:00000000 [2]:00000000 [3]:00000000
dom_asai_uid[4]:00000000 [5]:00000000 [6]:00000000 [7]:00000000
notf_uid_asai[0]:00000000 [1]:00000000 [2]:00000000
notf_uid_asai[3]:00000000 [4]:00000000 [5]:00000000
noans_intvl:0   noans_dest:00000000 rona_agt:00000000 noans_uid[0]:00000000
wat_init:180 wat[low]:737280   [med]:737280   [high]:737280   [top]:737280
ewt_flags:00 wrk_agts:0     asa:0     sls_1_thresh:0      sls_2_thresh:0
srvc_obj:20   sls_option:n sls_state:0 sls_ocw:n sls_cso:n wsl:800000
sls_1_tadmin:-1   sls_2_tadmin:-1   dyn_thresh_adj:n dyn_percent_adj:n
slt_pct:80 slt_tim:20   sl_acc:0        sl_tot:0        aSL:0   dyn_queue_pos:n
display internal-data hunt-group 98                             Page   2 of   4

    HNT_GRP hnt_tbl[  98] for 00820062

FLAGS qsig_mwi:y vm_msa:n audix:n acd:n cpn:n iprio:n recur2:n serv_mde:n fp:n
rem_audix:n vector:n casai_adj:n nasai_adj:n fes:n primary:n skill_grp:n aas:n
sip_adj:n dhqueue:n lapref:n
    HNT_QIDX hnt_qhead[  98] for hunt-group 00820062 is -1
    TOP 10 of    0 CALLS in H_QUEUE hnt_que[-1   ]

                               dac                    orig              call
qidx cid      orguid   trmtime agt_uid  a_key    next qpos srvobj rsn a prio s
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
display internal-data hunt-group 98                             Page   3 of   4

    HNT_GRP hnt_tbl[98  ] FREE LIST

TOP 10 of 0    AGENTS in FREE LIST
ext           logid         lvl r ra ar all wrk occ a
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
display internal-data hunt-group 98                             Page   4 of   4

    HNT_GRP hnt_tbl[98  ] USED LIST

TOP 10 of 0    AGENTS in USED LIST
ext           logid         lvl r ra ar all wrk occ a
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
--------------------------------------------------------------------------------
display internal-data hunt-group 99                             Page   1 of   4

    HNT_GRP hnt_tbl[  99] for 00820063

type:ucd-mia num_memb:2    mbr_min:1    mbr_max:2    ht_mbmx:7000 d1:-1 d2:-1
annc1:00000000  annc2:00000000        ncalls_qwarn:-1   time_qwarn:-1
uid_ncalls:00000000  cid_ncalls:00000000 uid_time:00000000 cid_time:00000000
free_h:0     free_t:1     used_h:FFFFF used_t:FFFFF mbr_h:0     mbr_t:1
ns_ext:0                ns_uid[0]:00000000 [1]:00000000 [2]:00000000
inthresh:999 supv:00000000 tacw:0    isdn_dis:null     changed:n eanswer:n
cf_dest:000000000000000000 meas_by:none     mch_type:none          data_group:n
asai_linkst:n ctrl_uid_asai:00000000 adj_link:0    adj_idx:03 dhqueue_lim:0
dom_asai_uid[0]:00000000 [1]:00000000 [2]:00000000 [3]:00000000
dom_asai_uid[4]:00000000 [5]:00000000 [6]:00000000 [7]:00000000
notf_uid_asai[0]:00000000 [1]:00000000 [2]:00000000
notf_uid_asai[3]:00000000 [4]:00000000 [5]:00000000
noans_intvl:0   noans_dest:00000000 rona_agt:00000000 noans_uid[0]:00000000
wat_init:180 wat[low]:737280   [med]:737280   [high]:737280   [top]:737280
ewt_flags:00 wrk_agts:0     asa:0     sls_1_thresh:0      sls_2_thresh:0
srvc_obj:20   sls_option:n sls_state:0 sls_ocw:n sls_cso:n wsl:800000
sls_1_tadmin:-1   sls_2_tadmin:-1   dyn_thresh_adj:n dyn_percent_adj:n
slt_pct:80 slt_tim:20   sl_acc:0        sl_tot:0        aSL:0   dyn_queue_pos:n
display internal-data hunt-group 99                             Page   2 of   4

    HNT_GRP hnt_tbl[  99] for 00820063

FLAGS qsig_mwi:n vm_msa:n audix:y acd:n cpn:y iprio:n recur2:n serv_mde:n fp:n
rem_audix:n vector:n casai_adj:n nasai_adj:n fes:n primary:y skill_grp:n aas:n
sip_adj:n dhqueue:n lapref:n
    HNT_QIDX hnt_qhead[  99] for hunt-group 00820063 is -1
    TOP 10 of    0 CALLS in H_QUEUE hnt_que[-1   ]

                               dac                    orig              call
qidx cid      orguid   trmtime agt_uid  a_key    next qpos srvobj rsn a prio s
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
0    00000000 00000000 000000  00000000 0        0    0    0      0   0 null n
display internal-data hunt-group 99                             Page   3 of   4

    HNT_GRP hnt_tbl[99  ] FREE LIST

TOP 10 of 2    AGENTS in FREE LIST
ext           logid         lvl r ra ar all wrk occ a
5000                         1  n n  n    0   0   7 n
5003                         1  n n  n    0   0   7 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
display internal-data hunt-group 99                             Page   4 of   4

    HNT_GRP hnt_tbl[99  ] USED LIST

TOP 10 of 0    AGENTS in USED LIST
ext           logid         lvl r ra ar all wrk occ a
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n
                             0  n n  n    0   0   0 n

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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