We no longer use our external call auditing software (OfficeWatch) due to budgeting. Is there a facility in my Aura System Manager to see call history for a specific extension (from just a few days ago)? The user already cleared the history on their 1616 station. Thanks much.
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View Call History
- Thread starter mumphster
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dialtonebone
Technical User
You can collect CDR with your Utility Server. It's not as pretty and I think you only get raw data but it could do the job.
montyzummer
IS-IT--Management
Avaya has its own very free very easy to use cdr collector on the Avaya support site , it has very very raw data but works and is avaya and can be configured and played about with
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