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Video

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s8700user

Technical User
Aug 6, 2004
71
US
Can any explain how to set up video through the pbx. I currently have a didicated ISDN but the management would like to look at the quality of going thru the pbx. If someone could point me to the documentation or explain how to set up, it would be appreciated.
 
Take a look in the adment book for your pbx in the chapter entitled "Managing multimedia calling"
If u don't have the books u can look at support.avaya.com
use google advanced to find it on the site for your software.


Da-vi'do

P.S. A message to all,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u.
 
There isn't too much to it. How many units do you have? What type of connectivity do each require? bris, pri, ? The most important thing is that your carrier supports 64K data. Who is your provider for your local and LD PRI's? Another cheap but robust alternative depending on you answers to the about is an Adtran 550 or 800 DACS. You can have 1 or more PRI's from the PBX or LEC to the adtran, then come out of the adtran via PRI or BRI's to the various video units. We currently use 2 PRI's from the PBX to an Adtran, then 4 PRI's and 9 BRI's out to 7 video units. Since each unit typically only uses 6 channels at a time, we could get away with just 1 PRI but we had the extra equipment so we added the extra capacity just in case.

-CL
 
I have 3 units at each site. Qwest and Att are my carriers. 384 is ok for us, but sometimes they like to have mutiple connects. We have polycom fx units.

Do I need to have multimedia turned on in the pbx to allow it to work through the pbx?

Right now I have a dedicated ISDN pri ckt that plugs right into the units via the mux. How would I connect the unit from the pbx to the Video Unit?
 
No, you do not need MM enabled. All you need is a PRI card in the PBX connected to the video unit with a crossover T-1 cable. Make sure the "connect" type on the DS1 form is set to "line-side" so the PBX knows to send timing to the video unit. You'll then need to make a route pattern and UDP entry to send an inbound DID number to the new trunk group of the video unit. You can either replicate this 3 times for the 3 units or just build 1 trunk group to an adtran atlas. We chose the latter to facilitate adding additional units, save money on the ds1 cards ($3200e for avaya, $1200 for a quad PRI adtran card), save slots in the PBX, and save Avaya maintenance $$.

-CL
 
So I config a lineside t1. I have a Network interface module from polycom. Do i plug this crossover cable into the interface box. then into the video unit.
 
You would would plug the pbx DS1 into whatever port was previously used by the LEC circuit. You'll need to determine what ds1 protocol the lec is using so you'll know how to configure the ds1.

-CL
 
So as I understand it,

Set up a lineside t1 in the pbx, connect it to the network interface using a crossover cable. Set up a trunkgroup for video. Place a udp entry to direct traffic to that trunkgroup.
 
Now if I connect to an adtran to split out the connections, do i place the x over cable into the adtran then a straight cable to each term.
 
correct. The adtran has a dialplan table as well. You'll just make 1 udp entry in the pbx to send say 20 DID's to the adtran. Then in the adtran config, you can point the specific numbers to specific units.


-CL
 
Do you set up a separate trunkgroup for outgoing calls as well?

I have enough bandwidth if needed to set up a separate TG for out going calls if needed. Was hoping to just set it up in the reg ars tables if i could.
 
No need to setup different trunk groups. Depending on the 64k data capabilities of your circuits, you may need a new partition group with different route patterns for video.

-CL
 
Could you give me an example of how you entered it into your udp to send the call down to the video equip.
 
change udp 2400 Page 1 of 2 SPE A
UNIFORM DIALING PLAN
Ext Codes: 24dd

Ext Code: 2xxx Type: Local

Ext Code: 24xx Type: UDPCode 225

dd Type dd Type dd Type dd Type dd Type

0x: 1x: 2x: 3x: 4x:

00: 10: 20: 30: 40:
01: 11: 21: 31: 41:
02: 12: 22: 32: 42:
03: 13: 23: 33: 43:
04: 14: 24: 34: 44:
05: 15: 25: 35: 45:
06: 16: 26: 36: 46:
07: 17: 27: 37: 47:
08: 18: 28: 38: 48:
09: 19: 29: 39: 49:


change aar analysis 225 Page 1 of 2 SPE A
AAR DIGIT ANALYSIS TABLE
Percent Full: 31

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
225 7 7 p21 aar n

change partition-route-table 21 Page 1 of 1 SPE A
PARTITION ROUTING TABLE

Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ----- ----- ----- ----- ----- ----- ----- -----
21 34 34 34

change route-pattern 34 Page 1 of 3 SPE A
Pattern Number: 34

Grp. FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No. Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 5 0 3 n user
2: n user
3: n user
4: n user
5: n user
6: n user

BCC VALUE TSC CA-TSC ITC BCIE Service/Feature BAND No. Numbering LAR
0 1 2 3 4 W Request Dgts Format
Subaddress
1: y y y y y n n bothept none


-CL
 
Do I need to add a station in the pbx so that the DID that I assign to the polycom has a destination.

I was able able to get my trunks inservice but I am unable to make outgoing calls. Any advice.
 
S8700user,

Do you have your route patterns complete??
We have the Viewstation FX's and are using our carrier PRI's that jump in/out of the DS1 card that goes to the
PRI on the Polycom. It run's well.

 
Guess I dont understand your question. I have the lineside installed. The trunks go into service ok.

I am unable to make a call out.

I dont know if I need to assign a number in the pbx to go with the DID i assigned in the polycom unit.

I have assigned routes in the udp table to route the calls down the lineside.
 
Just as an FYI Qwest does not support full 64k. I also use them as a carrier...they are 64k through some of the paths but bottle to 56 at some point in each leg. This could be your issue...i just worked through this problem.
 
S8700user,

can you make an inbound call to the unit??
can you make a copy of your route pattern that points to this DS1 trunk group??

thx
 
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