VG248 analog voice

[ethereal112]

I have this gateway which we starting using after my legacy TDM went down 2 weeks back and I'm trying to get some of these ports set for voice only. What happens is there good for faxes but when I try connect the port to a standard analog desk set, I cannot call out but can receive, I removed the fax relay from the port configuration on both the gateway and call manager but still have the same issue. Any assistance would be appreciated.

 

[whykap]

fax relay shouldn't affect using the port as a phone instead of fax. If the fax can dial put so should the phone. Bad phone set perhaps?

 

[ethereal112]

Well, here's the wierd part. I used a butt-set, 3M DSP meter, and a standard deskset to test outbound dialing, fail. Calls inbound to all these devices are fine. Connect the port to a fax machine, calls in and out no problem. Doesnt make any sense!

 

[whykap]

Are you dialing an access code like a 9 or something when it's not needed or vice versa? This is not a call manager issue.
An analog device is an analog device as far as dialing out goes?
What error are you getting?

 

[hanluc6933]

Is the phone set to pulse dialing. The VG248s require that device uses tone dialing. If you haven't already tried, verify that the butt-set is using tone dialing.

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