Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Vertitas Backup Exec 9.1 Remote Agent install problem

Status
Not open for further replies.

cbarone

IS-IT--Management
Apr 28, 2004
7
US
Hello,

My company has a domain called "corp.com".

Here is my info:

Server: Stallion - Tape Device - Autoloader Attached

Successfully install Backup Exec 9.1 for Windows Servers

Server: Tooltime

This server is the file server where I want to install the remote agent for Windows on to, but am having issues.

Question, how do I change the instal path of the remote installation? it defaults to the C: on the remote computer and I cant change it.

Here is the what the install log looks like.




****************************************************************

VERITAS Backup Exec (TM) 9.1 for Windows Servers Installation Log

Start time: 12-17-2004,11:40:24

****************************************************************
12-17-2004,11:40:24 :
12-17-2004,11:40:25 : C:\temp\RANTSE~1\VERITAS Backup Exec Remote Agent for Windows Servers.msi
12-17-2004,11:40:25 : The RAWS installing image version 9.1.4691
12-17-2004,11:40:25 : The RAWS installing PID {5E98EE22-F59B-4ED0-82BE-010A6F886C3E}
12-17-2004,11:40:25 : The RAWS target Image version , PID
12-17-2004,11:40:25 : Start installing RANT, AOFO...
12-17-2004,11:40:25 : REBOOT=ReallySuppress ALLUSERS=1 TRANSFORMS=C:\temp\RANTSE~1\1033.MST
12-17-2004,11:40:25 :
12-17-2004,11:40:27 : === Logging started: 12/17/2004 11:40:27 ===
12-17-2004,11:40:27 : Action start 11:40:27: INSTALL.
12-17-2004,11:40:27 : Action start 11:40:27: ISSetAllUsers.
12-17-2004,11:40:27 : 1: InstallShield - ISSetAllUsers (Begin)
12-17-2004,11:40:27 : 1: Opening Database
12-17-2004,11:40:27 : 1: {60D891E4-6DDD-4931-87B7-52F052473011} 9.0.4367 769
12-17-2004,11:40:27 : 1: Closing Database
12-17-2004,11:40:27 : 1: InstallShield - ISSetAllUsers (End)
12-17-2004,11:40:27 : Action ended 11:40:27: ISSetAllUsers. Return value 1.
12-17-2004,11:40:27 : Action start 11:40:27: LaunchConditions.
12-17-2004,11:40:27 : Action ended 11:40:27: LaunchConditions. Return value 1.
12-17-2004,11:40:27 : Action start 11:40:27: FindRelatedProducts.
12-17-2004,11:40:27 : Action ended 11:40:27: FindRelatedProducts. Return value 1.
12-17-2004,11:40:27 : Action start 11:40:27: AppSearch.
12-17-2004,11:40:27 : Action ended 11:40:27: AppSearch. Return value 1.
12-17-2004,11:40:27 : Action start 11:40:27: ValidateProductID.
12-17-2004,11:40:27 : Action ended 11:40:27: ValidateProductID. Return value 1.
12-17-2004,11:40:27 : Action start 11:40:27: CostInitialize.
12-17-2004,11:40:28 : Action ended 11:40:28: CostInitialize. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: ResolveSource.
12-17-2004,11:40:28 : Action ended 11:40:28: ResolveSource. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: FileCost.
12-17-2004,11:40:28 : Action ended 11:40:28: FileCost. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: IsolateComponents.
12-17-2004,11:40:28 : Action ended 11:40:28: IsolateComponents. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: CostFinalize.
12-17-2004,11:40:28 : Action ended 11:40:28: CostFinalize. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: SetODBCFolders.
12-17-2004,11:40:28 : Action ended 11:40:28: SetODBCFolders. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: MigrateFeatureStates.
12-17-2004,11:40:28 : Action ended 11:40:28: MigrateFeatureStates. Return value 0.
12-17-2004,11:40:28 : Action start 11:40:28: InstallValidate.
12-17-2004,11:40:28 : Action ended 11:40:28: InstallValidate. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: RemoveExistingProducts.
12-17-2004,11:40:28 : Action ended 11:40:28: RemoveExistingProducts. Return value 1.
12-17-2004,11:40:28 : Action start 11:40:28: InstallInitialize.
12-17-2004,11:40:29 : Action ended 11:40:29: InstallInitialize. Return value 1.
12-17-2004,11:40:29 : Action start 11:40:29: StreamSupportFile_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
12-17-2004,11:40:30 : Start executing RANTOps.dll...
12-17-2004,11:40:30 : Executing CRANTOperations::CreateRANTSupportFiles
12-17-2004,11:40:30 : Executing CRANTOperations::StreamRANTSupportFiles
12-17-2004,11:40:30 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{5E98EE22-F59B-4ED0-82BE-010A6F886C3E}\InstOps.dll
12-17-2004,11:40:30 : Executing CRANTOperations::GetLangResdll
12-17-2004,11:40:30 : Executing CRANTOperations::GetLanguageID
12-17-2004,11:40:30 : Executing CRANTOperations::GetSystemLanguageID
12-17-2004,11:40:30 : 1033
12-17-2004,11:40:31 : Copied Resdll.dll to Windows Folder directory.
12-17-2004,11:40:31 : Action ended 11:40:31: StreamSupportFile_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
12-17-2004,11:40:31 : Action start 11:40:31: CheckRebootKey.464186A9_1AEE_4341_A4A4_4FFF20793441.
12-17-2004,11:40:32 : Action ended 11:40:32: CheckRebootKey.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
12-17-2004,11:40:32 : Action start 11:40:32: CheckForRANT32_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
12-17-2004,11:40:33 : Executing __stdcall RANT_CheckForRANT32
12-17-2004,11:40:33 : Executing CRANTOperations::CheckForRANT
12-17-2004,11:40:34 : Action ended 11:40:34: CheckForRANT32_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
12-17-2004,11:40:34 : Action start 11:40:34: RM_RemoveOlderVersionRANTOFO.464186A9_1AEE_4341_A4A4_4FFF20793441.
12-17-2004,11:40:35 : Executing __stdcall RANT_RemoveOlderVersionRANTOFO
12-17-2004,11:40:35 : Executing instOps.cpp RemovePreviousVersionOFO8x
12-17-2004,11:40:35 : Executing CRemoveUtility::RemovePreviousOFO8x
12-17-2004,11:40:35 : Executing instOps.cpp RemovePreviousVersionAA8x
12-17-2004,11:40:35 : Executing CRemoveUtility::RemovePreviousAA8x
12-17-2004,11:40:35 : Executing CRemoveUtility::RemoveServiceAA8x
12-17-2004,11:40:35 : Can not open the Remote Agent service.
12-17-2004,11:40:35 : No Remote Agent service
12-17-2004,11:40:35 : Executing CRemoveUtility::RemoveFiles8x
12-17-2004,11:40:35 : Executeing CRemoveUtility::RemoveOlderFiles8x
12-17-2004,11:40:35 : REMOVE From Directory: C:\bentaa
12-17-2004,11:40:35 : REMOVE Files:
12-17-2004,11:40:35 : Executeing CRemoveUtility::RemoveOlderFiles8x
12-17-2004,11:40:35 : REMOVE From Directory: C:\Program Files\VERITAS\Backup Exec\RANT
12-17-2004,11:40:35 : REMOVE Files:
12-17-2004,11:40:35 : Action ended 11:40:35: RM_RemoveOlderVersionRANTOFO.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
12-17-2004,11:40:35 : Action start 11:40:35: PrepRANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
12-17-2004,11:40:35 : Executing __stdcall RANT_PrepRANT
12-17-2004,11:40:35 : Executing CRANTOperations::CheckRequirements
12-17-2004,11:40:35 : Running OS Version: 500
12-17-2004,11:40:35 : Executing CRANTOperations::RANT_ControlService
12-17-2004,11:40:35 : Install should start RANT32 service normally.
12-17-2004,11:40:35 : BackupExecAgentAccelerator
12-17-2004,11:40:35 : Executing CRANTRegistryKey::DeleteOldNTAARegKeys
12-17-2004,11:40:35 : Executing SetRANTRegistryKeys
12-17-2004,11:40:35 : C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:35 : C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:35 : {5E98EE22-F59B-4ED0-82BE-010A6F886C3E}
12-17-2004,11:40:35 : 100
12-17-2004,11:40:35 : 9.1.4691
12-17-2004,11:40:35 : Executing CRANTOperations::GetLanguageID
12-17-2004,11:40:35 : Executing CRANTOperations::GetSystemLanguageID
12-17-2004,11:40:35 : 1033
12-17-2004,11:40:35 : Action ended 11:40:35: PrepRANT.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
12-17-2004,11:40:35 : Action start 11:40:35: AllocateRegistrySpace.
12-17-2004,11:40:35 : Action ended 11:40:35: AllocateRegistrySpace. Return value 1.
12-17-2004,11:40:35 : Action start 11:40:35: ProcessComponents.
12-17-2004,11:40:35 : Action 11:40:35: GenerateScript. Generating script operations for action:
12-17-2004,11:40:35 : Updating component registration
12-17-2004,11:40:36 : Action ended 11:40:36: ProcessComponents. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnpublishComponents.
12-17-2004,11:40:36 : Action ended 11:40:36: UnpublishComponents. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnpublishFeatures.
12-17-2004,11:40:36 : Action ended 11:40:36: UnpublishFeatures. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: StopServices.
12-17-2004,11:40:36 : Stopping services
12-17-2004,11:40:36 : Action ended 11:40:36: StopServices. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: DeleteServices.
12-17-2004,11:40:36 : Deleting services
12-17-2004,11:40:36 : Action ended 11:40:36: DeleteServices. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterComPlus.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterComPlus. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: SelfUnregModules.
12-17-2004,11:40:36 : Action ended 11:40:36: SelfUnregModules. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterTypeLibraries.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterTypeLibraries. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveODBC.
12-17-2004,11:40:36 : Removing ODBC components
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveODBC. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterFonts.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterFonts. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveRegistryValues.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveRegistryValues. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterClassInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterClassInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterExtensionInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterExtensionInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterProgIdInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterProgIdInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: UnregisterMIMEInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: UnregisterMIMEInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveIniValues.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveIniValues. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveShortcuts.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveShortcuts. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveEnvironmentStrings.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveEnvironmentStrings. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveDuplicateFiles.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveDuplicateFiles. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveFiles.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveFiles. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RemoveFolders.
12-17-2004,11:40:36 : Action ended 11:40:36: RemoveFolders. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: CreateFolders.
12-17-2004,11:40:36 : Creating folders
12-17-2004,11:40:36 : Action ended 11:40:36: CreateFolders. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: MoveFiles.
12-17-2004,11:40:36 : Action ended 11:40:36: MoveFiles. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: InstallFiles.
12-17-2004,11:40:36 : Copying new files
12-17-2004,11:40:36 : Action ended 11:40:36: InstallFiles. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: DuplicateFiles.
12-17-2004,11:40:36 : Action ended 11:40:36: DuplicateFiles. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: PatchFiles.
12-17-2004,11:40:36 : Action ended 11:40:36: PatchFiles. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: BindImage.
12-17-2004,11:40:36 : Action ended 11:40:36: BindImage. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: CreateShortcuts.
12-17-2004,11:40:36 : Action ended 11:40:36: CreateShortcuts. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterClassInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterClassInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterExtensionInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterExtensionInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterProgIdInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterProgIdInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterMIMEInfo.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterMIMEInfo. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: WriteRegistryValues.
12-17-2004,11:40:36 : Writing system registry values
12-17-2004,11:40:36 : Action ended 11:40:36: WriteRegistryValues. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: WriteIniValues.
12-17-2004,11:40:36 : Action ended 11:40:36: WriteIniValues. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: WriteEnvironmentStrings.
12-17-2004,11:40:36 : Action ended 11:40:36: WriteEnvironmentStrings. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterFonts.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterFonts. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: InstallODBC.
12-17-2004,11:40:36 : Action ended 11:40:36: InstallODBC. Return value 0.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterTypeLibraries.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterTypeLibraries. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterComPlus.
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterComPlus. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: InstallServices.
12-17-2004,11:40:36 : Action ended 11:40:36: InstallServices. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: ConfigRANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
12-17-2004,11:40:36 : ConfigRANT.464186A9_1AEE_4341_A4A4_4FFF20793441
12-17-2004,11:40:36 : Action ended 11:40:36: ConfigRANT.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: StartServices.
12-17-2004,11:40:36 : Starting services
12-17-2004,11:40:36 : Action ended 11:40:36: StartServices. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: SelfRegModules.
12-17-2004,11:40:36 : Action ended 11:40:36: SelfRegModules. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterUser.
12-17-2004,11:40:36 : Registering user
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterUser. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: RegisterProduct.
12-17-2004,11:40:36 : Registering product
12-17-2004,11:40:36 : Action ended 11:40:36: RegisterProduct. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: PublishComponents.
12-17-2004,11:40:36 : Action ended 11:40:36: PublishComponents. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: PublishFeatures.
12-17-2004,11:40:36 : Publishing product features
12-17-2004,11:40:36 : Action ended 11:40:36: PublishFeatures. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: PublishProduct.
12-17-2004,11:40:36 : Publishing product information
12-17-2004,11:40:36 : Action ended 11:40:36: PublishProduct. Return value 1.
12-17-2004,11:40:36 : Action start 11:40:36: InstallFinalize.
12-17-2004,11:40:36 : Action 11:40:36: ProcessComponents. Updating component registration
12-17-2004,11:40:36 : Action 11:40:36: StopServices. Stopping services
12-17-2004,11:40:36 : Action 11:40:36: DeleteServices. Deleting services
12-17-2004,11:40:36 : Action 11:40:36: RemoveODBC. Removing ODBC components
12-17-2004,11:40:36 : Action 11:40:36: CreateFolders. Creating folders
12-17-2004,11:40:36 : Folder: C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:36 : Folder: C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:36 : Action 11:40:36: InstallFiles. Copying new files
12-17-2004,11:40:36 : File: beactivenode.cmd, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 1085
12-17-2004,11:40:36 : File: bebsdu.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 97752
12-17-2004,11:40:36 : File: beclass.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 398808
12-17-2004,11:40:36 : File: bedrives.cmd, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 809
12-17-2004,11:40:37 : File: bedscomn.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 52184
12-17-2004,11:40:37 : File: bedsmdoc.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 55256
12-17-2004,11:40:37 : File: bedsnote.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 366552
12-17-2004,11:40:37 : File: bedsnt5.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 646616
12-17-2004,11:40:37 : File: bedsshadow.dll, Directory: C:\Program Files\VERITAS\Backup Exec\RANT\, Size: 474584
12-17-2004,11:40:37 : ERROR: Error 1307.There is not enough disk space to install thi file C:\Program Files\VERITAS\Backup Exec\RANT\bedsshadow.dll. Free some disk space and click Retry, or click Cancel to exit.
12-17-2004,11:40:37 : Action ended 11:40:37: InstallFinalize. Return value 3.
12-17-2004,11:40:37 : Action 11:40:37: Rollback. Rolling back action:
12-17-2004,11:40:37 : Copying new files
12-17-2004,11:40:38 : Creating folders
12-17-2004,11:40:38 : Removing ODBC components
12-17-2004,11:40:38 : Deleting services
12-17-2004,11:40:38 : Stopping services
12-17-2004,11:40:38 : Updating component registration
12-17-2004,11:40:38 : Action ended 11:40:38: INSTALL. Return value 3.
12-17-2004,11:40:38 : Property(S): DiskPrompt = [1]
12-17-2004,11:40:38 : Property(S): Registration = No
12-17-2004,11:40:38 : Property(S): UpgradeCode = {60D891E4-6DDD-4931-87B7-52F052473011}
12-17-2004,11:40:38 : Property(S): ProductName = VERITAS Backup Exec Remote Agent for Windows Servers
12-17-2004,11:40:38 : Property(S): DialogCaption = InstallShield for Windows Installer
12-17-2004,11:40:38 : Property(S): ProductVersion = 9.1.4691
12-17-2004,11:40:38 : Property(S): ProductID = None
12-17-2004,11:40:38 : Property(S): INSTALLDIR = C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:38 : Property(S): TARGETDIR = F:\
12-17-2004,11:40:38 : Property(S): AppDataFolder = C:\Documents and Settings\Administrator\Application Data\
12-17-2004,11:40:38 : Property(S): CommonFilesFolder = C:\Program Files\Common Files\
12-17-2004,11:40:38 : Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
12-17-2004,11:40:38 : Property(S): FontsFolder = C:\WINNT\Fonts\
12-17-2004,11:40:38 : Property(S): FavoritesFolder = C:\Documents and Settings\Administrator\Favorites\
12-17-2004,11:40:38 : Property(S): NetHoodFolder = C:\Documents and Settings\Administrator\NetHood\
12-17-2004,11:40:38 : Property(S): PersonalFolder = C:\Documents and Settings\Administrator\My Documents\
12-17-2004,11:40:38 : Property(S): PrintHoodFolder = C:\Documents and Settings\Administrator\PrintHood\
12-17-2004,11:40:38 : Property(S): ProgramFilesFolder = C:\Program Files\
12-17-2004,11:40:38 : Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
12-17-2004,11:40:38 : Property(S): RecentFolder = C:\Documents and Settings\Administrator\Recent\
12-17-2004,11:40:38 : Property(S): SendToFolder = C:\Documents and Settings\Administrator\SendTo\
12-17-2004,11:40:38 : Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
12-17-2004,11:40:38 : Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
12-17-2004,11:40:38 : Property(S): System16Folder = C:\WINNT\system\
12-17-2004,11:40:38 : Property(S): SystemFolder = C:\WINNT\system32\
12-17-2004,11:40:38 : Property(S): TempFolder = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
12-17-2004,11:40:38 : Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
12-17-2004,11:40:38 : Property(S): WindowsFolder = C:\WINNT\
12-17-2004,11:40:38 : Property(S): SourceDir = C:\temp\RANTSE~1\
12-17-2004,11:40:38 : Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
12-17-2004,11:40:38 : Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
12-17-2004,11:40:38 : Property(S): LocalAppDataFolder = C:\Documents and Settings\Administrator\Local Settings\Application Data\
12-17-2004,11:40:38 : Property(S): MyPicturesFolder = C:\Documents and Settings\Administrator\My Documents\My Pictures\
12-17-2004,11:40:38 : Property(S): WindowsVolume = C:\
12-17-2004,11:40:38 : Property(S): DIR25 = C:\Program Files\VERITAS\
12-17-2004,11:40:38 : Property(S): DIR26 = C:\Program Files\VERITAS\Backup Exec\
12-17-2004,11:40:38 : Property(S): VersionNT = 500
12-17-2004,11:40:38 : Property(S): DIR26.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\Backup Exec\
12-17-2004,11:40:38 : Property(S): INSTALLDIR.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:38 : Property(S): DIR25.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\
12-17-2004,11:40:38 : Property(S): INSTALLLEVEL.464186A9_1AEE_4341_A4A4_4FFF20793441 = 100
12-17-2004,11:40:38 : Property(S): ApplicationUsers.464186A9_1AEE_4341_A4A4_4FFF20793441 = AllUsers
12-17-2004,11:40:38 : Property(S): INSTALLDIR.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:38 : Property(S): DIR27.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:38 : Property(S): DIR28.21AB5BC4_1210_4951_91EB_659439630B03 = C:\WINNT\system32\drivers\
12-17-2004,11:40:38 : Property(S): DIR29.21AB5BC4_1210_4951_91EB_659439630B03 = C:\WINNT\system32\drivers\
12-17-2004,11:40:38 : Property(S): DIR30.21AB5BC4_1210_4951_91EB_659439630B03 = C:\WINNT\system32\drivers\
12-17-2004,11:40:38 : Property(S): DIR31.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:38 : Property(S): SystemDriverFolder.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\SystemDriverFolder\
12-17-2004,11:40:38 : Property(S): DefaultUIFont = Tahoma8
12-17-2004,11:40:38 : Property(S): AgreeToLicense = No
12-17-2004,11:40:38 : Property(S): ProgressType0 = install
12-17-2004,11:40:38 : Property(S): _IsSetupTypeMin = Typical
12-17-2004,11:40:38 : Property(S): _IsMaintenance = Change
12-17-2004,11:40:38 : Property(S): ARPHELPLINK = 12-17-2004,11:40:38 : Property(S): ARPHELPTELEPHONE = 1.800.634.4747
12-17-2004,11:40:38 : Property(S): DiskSerial = 1234-5678
12-17-2004,11:40:38 : Property(S): Display_IsBitmapDlg = 1
12-17-2004,11:40:38 : Property(S): ErrorDialog = SetupError
12-17-2004,11:40:38 : Property(S): InstallChoice = AR
12-17-2004,11:40:38 : Property(S): INSTALLLEVEL = 100
12-17-2004,11:40:38 : Property(S): Manufacturer = VERITAS Software
12-17-2004,11:40:38 : Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
12-17-2004,11:40:38 : Property(S): RebootYesNo = Yes
12-17-2004,11:40:38 : Property(S): ReinstallFileVersion = o
12-17-2004,11:40:38 : Property(S): ReinstallRepair = r
12-17-2004,11:40:38 : Property(S): SetupType = Typical
12-17-2004,11:40:38 : Property(S): ApplicationUsers = AllUsers
12-17-2004,11:40:38 : Property(S): ProgressType1 = Installing
12-17-2004,11:40:38 : Property(S): ProgressType2 = installed
12-17-2004,11:40:38 : Property(S): ProgressType3 = installs
12-17-2004,11:40:38 : Property(S): ReinstallModeText = omus
12-17-2004,11:40:38 : Property(S): ARPCOMMENTS = VERITAS Backup Exec Remote Agent for Windows Servers 32-bit
12-17-2004,11:40:38 : Property(S): ARPNOREPAIR = 0
12-17-2004,11:40:38 : Property(S): TRANSFORMS = C:\temp\RANTSE~1\1033.MST
12-17-2004,11:40:38 : Property(S): ARPURLINFOABOUT = 12-17-2004,11:40:38 : Property(S): ARPURLUPDATEINFO = 12-17-2004,11:40:38 : Property(S): DisplayNameTypical = Typical
12-17-2004,11:40:38 : Property(S): DisplayNameMinimal = Minimal
12-17-2004,11:40:38 : Property(S): ProductLanguage = 1033
12-17-2004,11:40:38 : Property(S): DisplayNameCustom = Custom
12-17-2004,11:40:38 : Property(S): ProductCode = {5E98EE22-F59B-4ED0-82BE-010A6F886C3E}
12-17-2004,11:40:38 : Property(S): STARTSVC = 5
12-17-2004,11:40:38 : Property(S): ALLUSERS = 1
12-17-2004,11:40:38 : Property(S): SecureCustomProperties = PIDTOUPGRADE
12-17-2004,11:40:38 : Property(S): PackageCode = {B6B4E027-9A29-4F29-9DDC-29C3CFC38C26}
12-17-2004,11:40:38 : Property(S): ProductState = -1
12-17-2004,11:40:38 : Property(S): PackagecodeChanging = 1
12-17-2004,11:40:38 : Property(S): REBOOT = ReallySuppress
12-17-2004,11:40:38 : Property(S): CURRENTDIRECTORY = C:\WINNT\TEMP
12-17-2004,11:40:38 : Property(S): CLIENTUILEVEL = 3
12-17-2004,11:40:38 : Property(S): CLIENTPROCESSID = 1992
12-17-2004,11:40:38 : Property(S): VersionDatabase = 110
12-17-2004,11:40:38 : Property(S): VersionMsi = 2.00
12-17-2004,11:40:38 : Property(S): WindowsBuild = 2195
12-17-2004,11:40:38 : Property(S): ServicePackLevel = 4
12-17-2004,11:40:38 : Property(S): ServicePackLevelMinor = 0
12-17-2004,11:40:38 : Property(S): MsiNTProductType = 2
12-17-2004,11:40:38 : Property(S): MsiNTSuiteEnterprise = 1
12-17-2004,11:40:38 : Property(S): RemoteAdminTS = 1
12-17-2004,11:40:38 : Property(S): GPTSupport = 1
12-17-2004,11:40:38 : Property(S): OLEAdvtSupport = 1
12-17-2004,11:40:38 : Property(S): ShellAdvtSupport = 1
12-17-2004,11:40:38 : Property(S): Intel = 6
12-17-2004,11:40:38 : Property(S): PhysicalMemory = 256
12-17-2004,11:40:38 : Property(S): VirtualMemory = 504
12-17-2004,11:40:38 : Property(S): AdminUser = 1
12-17-2004,11:40:38 : Property(S): LogonUser = Administrator
12-17-2004,11:40:38 : Property(S): UserSID = S-1-5-21-839522115-1343024091-1417001333-500
12-17-2004,11:40:38 : Property(S): UserLanguageID = 1033
12-17-2004,11:40:38 : Property(S): ComputerName = TOOLTIME
12-17-2004,11:40:38 : Property(S): SystemLanguageID = 1033
12-17-2004,11:40:38 : Property(S): ScreenX = 800
12-17-2004,11:40:38 : Property(S): ScreenY = 600
12-17-2004,11:40:38 : Property(S): CaptionHeight = 19
12-17-2004,11:40:38 : Property(S): BorderTop = 1
12-17-2004,11:40:38 : Property(S): BorderSide = 1
12-17-2004,11:40:38 : Property(S): TextHeight = 16
12-17-2004,11:40:38 : Property(S): ColorBits = 16
12-17-2004,11:40:38 : Property(S): TTCSupport = 1
12-17-2004,11:40:38 : Property(S): RedirectedDllSupport = 1
12-17-2004,11:40:38 : Property(S): Time = 11:40:38
12-17-2004,11:40:38 : Property(S): Date = 12/17/2004
12-17-2004,11:40:38 : Property(S): Privileged = 1
12-17-2004,11:40:38 : Property(S): USERNAME = Corp
12-17-2004,11:40:39 : Property(S): COMPANYNAME = Captive Capital
12-17-2004,11:40:39 : Property(S): DATABASE = C:\WINNT\Installer\8815e.msi
12-17-2004,11:40:39 : Property(S): OriginalDatabase = C:\temp\RANTSE~1\VERITAS Backup Exec Remote Agent for Windows Servers.msi
12-17-2004,11:40:39 : Property(S): UILevel = 2
12-17-2004,11:40:39 : Property(S): ACTION = INSTALL
12-17-2004,11:40:39 : Property(S): ROOTDRIVE = F:\
12-17-2004,11:40:39 : Property(S): CostingComplete = 1
12-17-2004,11:40:39 : Property(S): SOURCEDIR = C:\temp\RANTSE~1\
12-17-2004,11:40:39 : Property(S): SourcedirProduct = {5E98EE22-F59B-4ED0-82BE-010A6F886C3E}
12-17-2004,11:40:39 : Property(S): OutOfDiskSpace = 0
12-17-2004,11:40:39 : Property(S): OutOfNoRbDiskSpace = 0
12-17-2004,11:40:39 : Property(S): PrimaryVolumeSpaceAvailable = 0
12-17-2004,11:40:39 : Property(S): PrimaryVolumeSpaceRequired = 0
12-17-2004,11:40:39 : Property(S): PrimaryVolumeSpaceRemaining = 0
12-17-2004,11:40:39 : Property(S): ARPINSTALLLOCATION = C:\Program Files\VERITAS\Backup Exec\RANT\
12-17-2004,11:40:39 : Property(S): ServiceControlIdCounter = 1
12-17-2004,11:40:39 : Property(S): RegIdCounter = 10
12-17-2004,11:40:39 : Property(S): ProductToBeRegistered = 1
12-17-2004,11:40:39 : === Logging stopped: 12/17/2004 11:40:39 ===
12-17-2004,11:40:39 :
12-17-2004,11:40:39 : Windows Installer return code: 1603
12-17-2004,11:40:39 : A fatal error occurred during installation on server 'TOOLTIME'.
 
here is your error..

ERROR: Error 1307.There is not enough disk space to install thi file C:\Program Files\VERITAS\Backup Exec\RANT\bedsshadow.dll. Free some disk space and click Retry, or click Cancel to exit.
12-17-2004,11:40:37 : Action ended 11:40:37: InstallFinalize. Return value 3.
 
cbarone,

I replied to this a couple of days ago, but my posting seems to have disappeared. Unfortunately, I've lost the link to the relevant web page at Veritas.

I had a similar problem myself when I wanted to install to a d: drive on a particular server a couple of years ago. As far as I recall the solution is based on the fact that the install does not actually default to c:, but to the sharename c$, which as you know would usually be c:. To solve your problem you need to create a new temporary share of c$ that points to the drive of your choice on the remote server. You should then be able to install the remote agent okay. I believe that the Veritas solution recommended rebooting the remote server after installation to recreate the default c$ share.

Hope this helps.

Rik
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top