Version 7.3 1

[GJParker]

Is anyone using Impromptu Admin 7.3 yet.

When I install the software i amonly able to open reports and catalogs once. on any subsequent attempts to opena catalog I receive an error message "Out of Memory" (Even after a reboot)

I have tried a number of good spec PC's running XP with 256 - 512 mb memory.

I've reported this to Cognos Support who are looking into the issue, but was just wondering if anyone has got it working yet.



Gary Parker
MIS Data Analyst
Manchester, England

 

[griffindm]

I run that version on Win2K pc's without issues.

Dave Griffin


The Decision Support Group
Reporting Consulting with Cognos BI Tools
"Magic with Data"
Want good answers? Read FAQ401-2487 first!

http://www.decisionsupportgroup.com

 

[drlex]

Gary,
Thank you; you've confirmed my experience. I've down-graded to 7.1MR2. My spec is Win2KServer on a dual xenon server with 2GB RAM, plus Win2K on a PC with 1GB. I've passed it to our resellers to investigate.
I'll post if there's any answer.

Another problem was that if the reports and catalogues were left un-upgraded, some reports were giving errors about null values in non-null fields against both our trading DB (Progress) and a summary DB(SQL server), which although incorrect (the fields allowed nulls), I solved by amending cogmod.ini

It now bugs me somewhat to have both a cer3 and cer4 on the same machine; 2 configuration managers.

soi la, soi carre

 

[GJParker]

Thanks for the responses, I am stil waiting for a reply from Cognos support I will keep you updated if any new news.



Gary Parker
MIS Data Analyst
Manchester, England

 

[GJParker]

Ok finally got to the bottom of this, Cognos suppoirt can't tell me why this happening but it has been reported by a number of users lately, and is now a reported bug in the software.

The way to get rid of the ' Out of Memory' erroro message is to go into Tools->Options and uncheck 'Always show catalog logon dialog' then click OK then go back into Tools->Options and recheck the same option.

don't ask me what's happening here and why this fixes the problem, because I don't know and neither do Cognos, but it fixed the problem for me so I'm a little happier.



Gary Parker
MIS Data Analyst
Manchester, England

 

[drlex]

Hmmm;
a bizarre workaround, but appears to work. Thanks for posting that, Gary. No doubt that's one for 7.3MR1.
I think I'll upgrade after PPES and then I can ditch the cer3 folder.
Anywho, a pointy object for your revelation.

soi la, soi carre