RosemarysBaby
Technical User
Last week I upgraded from 5.3.29 to Ver 6. When the dealer's PM arrived, I inquired as to what version he was about to install. He said Ver 6.1.16. He said this is what they're upgrading to. I later find after the project manager left, that a few things didn't work any longer. My upgrade reason was to be able to keep servers from deleting credit cards, this was my main reason for the upgrade and this feature is not there. In one of my posts back in Dec 07 Bigblok mentioned Ver. 6.3 can handle this.
I now have 3 questions if someone could kindly answer.
1. Did the dealer give me the correct ver. upgrade (i.e. known bugs in later versions) or are they just trying to build in another near future install charge? I just paid 2100 for this upgrade to 6.1.16
2. I went backwards with my credit card issue. In 5.3.29 if 2 credit cards were put to 2 checks and the cards needed to be swapped (wrong card with wrong check) we were able to combine the 2 tables to 1 check, then split them off and separate the 2 credit card payments to their respective checks. Can't do that anymore, they dissapear in the split check function. I looked everywhere for options pertaining to this. Anyone have any ideas?
3. We use Frequent Buyer, ALOT. Now, if the address field ID for the customer is over 20 characters, the interface won't lookup the customer, it hangs on the customer lookup screen.
I know these are probably some weird issues but any help would be appreciated, as usual. I'm especially curious as to anyone with credible knowledge to Q.#1, like should I force the dealer to give me the most recent version assuming it's known to be good?
I now have 3 questions if someone could kindly answer.
1. Did the dealer give me the correct ver. upgrade (i.e. known bugs in later versions) or are they just trying to build in another near future install charge? I just paid 2100 for this upgrade to 6.1.16
2. I went backwards with my credit card issue. In 5.3.29 if 2 credit cards were put to 2 checks and the cards needed to be swapped (wrong card with wrong check) we were able to combine the 2 tables to 1 check, then split them off and separate the 2 credit card payments to their respective checks. Can't do that anymore, they dissapear in the split check function. I looked everywhere for options pertaining to this. Anyone have any ideas?
3. We use Frequent Buyer, ALOT. Now, if the address field ID for the customer is over 20 characters, the interface won't lookup the customer, it hangs on the customer lookup screen.
I know these are probably some weird issues but any help would be appreciated, as usual. I'm especially curious as to anyone with credible knowledge to Q.#1, like should I force the dealer to give me the most recent version assuming it's known to be good?