Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

version 3 question 1

Status
Not open for further replies.

raknas

Technical User
May 4, 2004
276
GB
For those who have the privilage of testing version 3 Software. In this release will they be introducing queuing for centralized voicemail to the remote site?
 
Sadly the answers no. That and remote groups members within a Small Community Network came up at the recent UK Technical Forum. They are supposed on list of top-20 must have features but when they might occur wasn't said.
 
What about turning off the call waiting beep, and just having your second line appearance ring like a Definity.

 
That's standard in 3.0, having more than one call appearance set automatically overrides call waiting.
 
Queueing over Small Community Network will is not on the roadmap i have seen ( till end of 2005 ).

Distributed network groups and Digital Station login over SmallCommunityNetworking is on the roadmap for Nov 2005.
But it could come sooner if customers ( thats us! ) asks for it.
With this you can easily create some kind of queueing to a network group because you can create a group on a site were the VM Pro physically is connected to and the users in that group can be anywere else within the SCN. Calls coming in on the SCN will be send to the site were the group is programmed and will ring it's members. VM Pro can queue on this group because for VM Pro it is a local group.
? English is not my natural language, so if you don't get it, it might be the way i told it.
 
Anybody heard about enhancements to the embedded voicemail? Enhancements are badly needed. Any enhancements at all.
 
What's New in IP Office 3.0

The following changes have been made to Embedded Voicemail in IP Office 3.0 core software.

• IP406 V2 Support
The IP Office IP406 V2 control unit is supported using a 512MB uncompressed Compact Flash
memory card.

• Auto Attendant Timeout
Following the playing of the auto attendant prompts, the auto-attendant will wait 8 seconds for a
key press. If the auto attendant was accessed via an Incoming Call Route with a Fallback
Destination set, inactive callers are transferred to that destination, otherwise the caller is
disconnected. IP Office 3.0 allows the auto attendant timeout to be adjusted within the system
configuration.

• Message Playback Completion
Following the playing of the last message in a mailbox, the user is no longer automatically
disconnected. The user will be played a help menu and only disconnected after a period of
inactivity.

• Maximum Message Length
For system other than the IP401, the default maximum message length is increased to 2 minutes.
IP Office 3.0 allows this to be adjusted up to 3 minutes in the system configuration.

• Four Digit Mailbox Access Code
Mailbox access codes, where set, are forced to a minimum of 4 digits (maximum is 15 digits).

• Remote Mailbox Access
Mailbox access without a specified user name will trigger a request for the mailbox number and
then the mailbox access code if set. This allows remote mailbox access through the creation of
appropriate short codes or selecting Voicemail as an Incoming Call Route destination.

• Mailbox Help
Mailbox users can dial *4 for help prompts. These help prompts are also played automatically
following the playing of the last message in a mailbox.

• Voicemail Reception Number
Callers leaving messages can dial *0 to be transferred to the mailbox user's Voicemail Reception
number. This number is set through the IP Office configuration.

• Multi-Lingual Operation
For systems other than the IP401, the user Locale can be used to override the system Locale to
set which language prompts are used. See Languages Supported.

• Prompt Pre-Load
All prompts for IP Office 3.0 embedded voicemail are now pre-loaded onto new memory cards
when supplied. The previous TFTP transfer of prompts used during installation is no longer
required except during upgrades of existing memory cards.

• 'Record Greeting' short code feature renamed 'Auto Attendant'
A minor change is the renaming of the "Record Greeting" short code feature to "Auto
Attendant" to more accurately reflect its usage.

• SNMP Disk Full Warning
On IP Office systems configured for SNMP, an alert is generated when the embedded voicemail
memory
 
...and features that are NOT supported :(

• User trusted source settings
The use of V numbers in the user Source Numbers to bypass the mailbox access code is not
supported.

• Call Recording
Manual call recording triggered via short code, phone menu or Phone Manager plus automatic
call recording via IP Office configuration settings are not supported.

• Voicemail Email
The sending of alerts and copies of messages to email is not supported.

• Hunt Group Queued and Still Queued Messages are not supported.

...for accesing VM you won't need any VC channel :)
 
IP401 will not support embeded VM in V3.0
Infact the IP401 is being superseeded by the Small office & will not suport V3.0 at all
 
!!! You moan about features that are all free on Voicemail Lite. Yes it means a PC but it really doesn't have to be the most spectacular state of the art server, most businesses when pushed have a less than busy PC lurking around.
 
Hey, if VMLite had even as pathetic an AA capability as the embeded mail has we would double the volume of IPO's being sold easy.

Peter
 
Agree, I too would like a car the size of a mini that drives likes a ferrari and has luggage space for a eight week vacation with the whole family and can plough a forty acre field no sweat.
 
... but still you got my thoughts going. I can see some serious experimentation for the next few days to find someway to emulate a very simple AA without Pro or Embedded. hmmm
 
Yes, I am thinking what you are thinking! Cheapo non-integrated answer & transfer device on analog ports, VMLite for mailboxes....
 
Any PC? just dont go by the specs avaya give, it talks about PC's like Peter's car when most of us run the thing on a skateboard and it works fine.
 
UP untill the release of V2.1 the Avaya specs for VM pcs was very modest

VM Lite - p166 +16MB ram
VM Pro - PII400 +128MB ram - possibly less

although there are lots of enhancements & additions for VMPro (text to speach probably does require a higher spec machine) I suspect the spec has become inflated due to the dificulty of testing on state of the arc machines
 
Is there a minimum voicemail setting. I have a person who continually leaves messages that are less than 3 seconds. The messages never get delivered. I would tell hiim to adapt, improvise and overcome but alas his name is on the Front Door and my paycheck.
 
There is a patch for 2 bugs (that I'm aware of) in the embedded and 3.0(40).
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top