Version 2.0 to 3.0 Upgrade for BCM50

[PCSinet]

How do you go about acquiring an upgrade keycode?

 

[SupportDude]

You order it from Nortel, or if you have a vendor they can order it for you.
If you order the "Upgrade Kit" a keycode authorization is included.
The authorization is used, in conjunction with your BCM system ID, to generate the keycode using the Nortel Keycode Retrieval System.

-SD-

http://www.mysupportguy.net

 

[bluemr2]

My level 2 Nortel support "inside guy" has told me not to upgrade from 2 to 3 yet. There are still some issues. We've had a couple fail so far.

 

[PCSinet]

Goodness......is that everyones consensus?

 

[BombOne]

I went from 1.0 to 3.0 with no trouble.

 

[gm85]

That's what I've been debating too. Ours is 2.0 (and I have a 1100 expansion module I can't use because of it). I wonder if patching it fully before upgrading to 3.0 minimizes the risk of failure.

 

[SupportDude]

We've done many 1.0 and 2.0 to 3.0 upgrades.
The only time we've had issues is when the upgrade guide was not followed by the person doing the upgrade.

-SD-

http://www.mysupportguy.net

 

[TLDuk]

Agreed no problems with 2.0 to 3.0 here

just make sure the name of the system is anything other than the default